To download your cookbook or recipe .dvo file, click on the product name on the Thank You page after you purchase the cookbook. If you already closed this window, that's OK because an e-mail message with this link is automatically sent. Simply check your e-mail. If you need additional help, click here to contact Cook'n Support
To download and install a cookbook into Cook'n 10, do the following:
If this does not work, you can do the following.
You can also watch a video on how to do this.
If you still need help, please click here to contact Cook'n Support.
Before you begin, please make sure you have Cook'n Version 10.0.30 or higher. And, if you haven't already done so, please install the necessary Plugins.
MasterCook:
Living Cookbook:
Big Oven:
When you launch Cook'n Version 10 Cook'n checks to see if a new version is available. If so, it will download and install the update automatically and, when finished, it will display an orange Update icon on the toolbar. When you see this, just click that icon. This can take anywhere from 10 to 90 minutes depending on the speed of your Internet connection.
If you are stuck on 10.0.44 and you cannot update, visit this page and follow the instructions.
If you are still unable to update, click here to contact Cook'n Support.
The recipe formatting differs from one site to the next. No two websites are the same! As a result, Cook'n must be customized for each site. The Capture feature in Cook'n works well for over 100 of the most popular recipe websites and, according to our log files, we have over a 95% capture success rate. However, some recipes are not captureable because they were published without any formatting whatsoever. For example, many bloggers publish their recipes without any formatting. This is a continuous effort. We have a team that is working to add compatibility for more and more websites and as progress is made, updates will be posted and the capture feature will get better and better.
The "localhost:5918" error is most often associated with your computer's firewall or anti-virus software: Cook'n requires an internet connection to browse and display internet recipes, so if the program is being blocked, Cook'n is unable to display them.
I would suggest checking your firewall's list of approved programs to ensure that Cook'n is (1) on the list and (2) approved for the network that you're connected to. You may also want to check that your anti-virus software is not blocking Cook'n from accessing the internet.
If you are still having trouble with the same error after checking both the firewall and the anti-virus software, please do the following:
Yes. Click here to get a special upgrade price.
Send an email to shipping@dvo.com, and include the order number you received in the email receipt that was sent to you after purchase. They will be able to verify your order and send you a link to download the full Cook'n Recipe Organizer.
To keep things simple, Cook'n's default settings are designed to use the DVO mail server to send e-mail messages. However, in some cases, access to this server is blocked. If this happens, simply click the Setup button in the Mail Recipe window and check the "Use My SMTP Settings" check-box. Enter your Username, Password, etc. You may need to contact your E-Mail Service Provider to get this information. We would do this for you if we could but we cannot because we don't know this information or have access to it. After you enter this information, Cook'n will e-mail recipes for you!
Here are a few SMTP settings for common email providers.
Domain | Username | Password | SMTP Host | SMTP Port | Use SSL? |
---|---|---|---|---|---|
Gmail | example@gmail.com | your password | smtp.gmail.com | 465 | yes |
Yahoo | example@yahoo.com | your password | smtp.mail.yahoo.com | 995 | yes |
MSN | example@msn.com | your password | smtp.email.msn.com | 1863 | |
Comcast.net | example@comcast.net | your password | smtp.comcast.net | 465/995 | |
Hotmail | Web-based |
Yes. When you install Cook'n 10, it will search your computer system for an older version of Cook'n and upgrade your recipe data automatically.
Only if you want Cook'n to upgrade your recipe data.
Create a Cook'n Cloud account on one computer and log into that account from the other. Your recipes will transfer automatically. Alternatively, you can run Cook'n on one computer and click File->Backup. This will create a backup file. Transfer the backup file from one computer to the other computer via a network or e-mail, or by using a jump drive or CD/DVD. Once the backup file is on your new computer, run Cook'n and click File->Restore.
NOTE: Restoring a backup file will erase any recipe data that existed in the program previously. If you want to merge recipes from one computer to another, it is better to click File->Export on the first computer, transfer the resulting file, and then click File->Import on the other.
Cook'n makes a backup of your recipe database files automatically from time to time. These backup files are saved, by default, into the Documents\Cook'n Backups folder (however, since this location is customizable, check the Options->Preferences dialog to verify). To restore a backup file, simply run Cook'n, click File->Restore, and choose the most recent backup file. If, for some reason, Cook'n fails to launch for you, click here to fix it...then restore a recent backup file.
"The Cook'n data files are being used by another program. Please Try again later."
If your Cook'n database files become corrupt, Cook'n may fail to launch and display a View Error message. The best way to solve this is to first find the Cook'n 10 folder in your computer's main directory, often called Documents or My Documents. Inside the Cook'n 10 folder is another folder simply called "data." Rename the "data" folder "data-old." Then open Cook'n and restore a recent backup file.
Analyzing nutritional values can seem complicated at first. The easiest way to master this powerful aspect of Cook'n is to watch one of the demonstration videos. The "Analyze Nutrition" link in our video archive will give you a quick over-view and the Nutritional Analysis Explained video demonstration will review this feature in much more detail.
Click here to see how to download recipes.
Cook'n 10 will import videos in the .mp4, .mv4, and .mov format. There are many ways that you could convert your videos to the .mp4 format like with apps like Quicktime Pro and others, but the easiest and a free way is with a nice little app called Miro Video Converter.
You can download it here:
https://www.mirovideoconverter.com/
This app works on both Windows and Mac and will convert almost all video files. Just drag and drop the video you want to convert in the app and select MP4 for the export option and hit convert!
Please click here to contact Cook'n Supportand tell us which cookbook you need to re-download. We will look up your order records and re-send a link or two for you.
To convert your recipes to metric:
This description is for Cook'n on Windows. Printing on a Mac works differently.
Yes. Follow these steps:
1. If you are able to open Cook'n, click File>>Backup and create a .ckn backup file (save it to your desktop). You can also usually find Cook'n backups that are automatically created in the My Documents or Cook'n Backups folder on your hard drive (there could be up to be four or five backup files in that folder). Make copies of those files, and save them to your desktop.
2. Uninstall Cook'n through your computer's Control Panel function.
3. Delete any Cook'n folders in your My Documents directory.
4. Re-install Cook'n using your Cook'n CD, or click here to contact Cook'n Support to get a new link to the download page.
After your re-install, please complete one of the following two options:
5(A). If you have a Cloud Account, all of your recipes should have been saved to it automatically. Log in to your Cloud Account and allow your recipes to be re-synchronized.
5(B). If you do not have a Cloud Account, click "File>Restore" and select the most recently created backup from step 1.
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1. If you are able to open Cook'n, click File>>Backup and create a .ckn backup file (save it to your desktop). You can also usually find Cook'n backups that are automatically created in the My Documents or Cook'n Backups folder on your hard drive (there could be up to be four or five backup files in that folder). Make copies of those files, and save them to your desktop.
2. Close Cook'n, and delete the Cook'n10 folder from your applications folder.
3. Delete the Cook'n10 folder in your Documents directory.
4. Re-install Cook'n using your Cook'n CD, or click here to contact Cook'n Support to get a new link to the download page.
After your re-install, please complete one of the following two options:
5(A). If you have a Cloud Account, all of your recipes should have been saved to it automatically. Log in to your Cloud Account and allow your recipes to be re-synchronized.
5(B). If you do not have a Cloud Account, click "File>Restore" and select the most recently created backup from step 1.
The Cook'n Club product on the Thank You page of our shopping is linked. Clicking this link will take you to a page with all the information you need. If you already closed this window, that's OK because an e-mail message with this link is automatically sent. Simply check your e-mail. If you need additional help, send an e-mail to barbara@dvo.com