QUESTION:

"If I send a question to support, how long would I have to wait to receive an answer?"

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ANSWER:

Not long at all, we always try to respond within 24 hours or less.

However, please keep in mind that our support team does not work on Saturday or Sunday. So, if you send a message late in the afternoon on Friday, you may not receive a reply until Monday. Otherwise, you can expect to receive a response within 24 hours or less.