My Cook'n is telling me that my brands are corrupted. What do I do?








QUESTION:

"My Cook'n is telling me that my brands are corrupted. What do I do?"



ANSWER:

In the case of a corruption error, you will need to load a backup file into your Cook'n. Please follow these steps to restore a backup file:

1) Launch Cook'n
2) Click File->Restore->From File System
3) Choose a recent/large file from the Documents\Cook'n Backups folder but do not log in to your Cloud account
4) Check to see if your recipes are restored...if not, repeat step 3 and choose a different file
5) When your recipes are restored, email support@dvo.com and we will wipe your Cook'n Cloud account so you can re-create it








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