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A note of thanks for.....everything! I received a CD as a gift 2 years ago, and have enjoyed the recipes and the info on the website. I've entered many of my own favorite recipes as well. From the technical side, the program is so thoughtfully written and easy to use; very intuitive. I recently decided to install the CD on a laptop to use in the kitchen. I visited the tech support section of your website, and was able to fix everything with out having to call you, and without having to mutter bad words under my breath! You do an outstanding job of offering a useful product at a reasonable price, and backing it up with a commitment to excellence!

Sincerely,
Trish O'Reilly

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CD or Download won't install


The Cook'n CD's and Cook'n Downloadable files should install on your computer automatically. If this does not happen automatically for you, please follow the steps below to install the software manually:


CD (if installing Cook'n for the first time or Installing the v8.2 upgrade )
  1. Insert the Cook'n CD into your CD-ROM drive
  2. If an Install window pops up automatically click Continue and follow the installation steps
  3. If nothing happens, or the upgrade does not install click Start|My Computer
  4. Right click on the cd/dvd drive (the one with the Cook'n CD in it) and click Explore
  5. Double-click on the setup.exe file (if you have Vista right click and choose run as admin)
    *When installing the upgrade if you recieve a 'Cook'n data already exists do you want to overwrite? message, CHOOSE NO.


CD (if Cook'n is already installed on your computer)

  1. First make a backup of your Cook'n data to prevent data loss
  2. Update Cook'n
  3. Insert the Cook'n CD into your CD-ROM drive
  4. If Cook'n does not open automatically, start Cook'n
  5. Select file > import > cookn recipe file from the drop down menus
  6. Make a backup if prompted
  7. Use the 'Import Cook'n Data' window to browse to your cd/dvd drive
  8. Select the file named 'import.dvo' and click open
  9. Follow instructions
    *if there are new units or ingredients found choose 'automatically add to list'.
Download

  1. When you purchase a download from DVO you will be sent an email with a download link
  2. Click on the download link and choose save (not run)
  3. Save the setup file to your desktop.
  4. After the setup file has finished downloading close Cook'n.
  5. Then run the setup file.
  6. (if you have Vista right click on the setup file and choose 'run as administrator')
  7. Follow the installation directions.





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