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Cook'n Software Service & Support Amazing and Compelling Stories COOK'N SOFTWARE SmartComputing Cook'n Review Barbara - I received the CD today and have it loaded. It's so easy. I want you to know that I appreciate you doing this for me. I love the software and have bragged about it to a couple of friends who have decided to go purchase it also. The chocolate that came with the CD was a nice touch! Thanks, again. _______________________________________________________________ Dan - First of all, thank you for the DVO software. Second of all, thanks for the great support DVO gives. I'd wish it weren't necessary but, software being software (and people who operate computers being the way *they* are), it's just gonna happen. Following the e-mail thread below, I phoned your support line last week and got Jeffrey on the phone. He was courteous and extremely helpful and the problem was resolved. Congratulations on having a company where good people like Jeffrey work. I work in finance in a software company now and have run an IT department (with an internal help desk) and, as a bit of a techie geek often get these calls from family so I know what's involved. You're obviously giving your support team at least *some* of the tools, training, and encouragement they need to be on your front line. Ken _______________________________________________________________ Cook'n software is great!!! I have recommended it to many of my family and friends. Your web site is so easy to order from and navigate. Dan did a great job in designing the software and website. The tutorials are very helpful too. My family enjoys the recipes. I bought Cook'n many years ago, but didn't purchase the backup disc. Something happened to my computer and I reordered Cook'n Organizer on Dec. 28, 2009. I also have purchased CD backup on most of my monthly downloads. Cook'n is one of the best purchases I have ever made!!!! Tell Dan, he has an awesome product and web site. Thank you again. Sondra Parmele _______________________________________________________________ Sir/Ma’am, I have been so impressed with this software. The Demo was easy to follow and if I had a question your online tools are readily accessible. I have already seen a significant difference in my grocery bill as I buy only those items I need instead of planning my dinners at the store. I love your software, am a FAN on Facebook and look forward to promoting your product to whoever will listen! Thank you for creating a great product! Andrea Morrison _______________________________________________________________ was able to download my cookbook and imported into my Cook'in software. I'm very impressed with the process and the cookbook itself. I look forward to enjoying the meals and also look forward to adding to my software in the future. You can be sure that I will spread the word about Cook'in. Thank you, Chester _______________________________________________________________ I wanted to make sure I have a year of recipes for my food storage, and wanted to create a cookbook just for those ingredients that I store... I checked all around and decided on your software. The reasons I chose you above the others is because of your clear website - it was very easy to browse over your product and know exactly what I was getting and how easy or difficult it would be to do what I want. I watched your videos on the overview, transferring from one computer to another, and some other FAQ's. Thanks for having your product so visible - the others just tell you a brief description, and I was left wondering if I would have all my needs met by purchasing their product. Also, I find it wonderfully refreshing how our fellow brothers and sisters take every opportunity to share the gospel and be and show they are Disciples of Christ. You do a great job of that. I'm very impressed with your product and how you have advertised yourself and your company. I wish you all the luck and blessings with your company and endeavors. Melissa Oldfield Miami Fl _______________________________________________________________ Dan, First off, I LOVE your program. The more I learn about it and the more I use it the more I love it! Thank you so very much for creating and sharing this wonderful program. The functionality and continued improvements you make are fabulous. I recommend everyone who has purchased or is thinking about purchasing a recipe or meal planning program watch your online training videos. They were very informative (and entertaining as well.) The program is great, the training videos wonderful. If you don't make any more changes - it will still be the best program I have ever seen... :) THANK YOU so much for the program and the wonderful people that answer the phones there as well. I will be spreading the word! Sincerely, Tamara Schoch _______________________________________________________________ Dan, I think the Cook'n software is the best purchase I have ever made. You have no idea how many times I looked for a recipe I knew I had but could not find anywhere and had to give up after hours of going through many of my cookbooks and loose recipes that I keep in a greatly disorganized manner. Thank you very, very much for having come up with such a great tool for those of us who love to cook. I absolutely love your software. Thanks again, Margaret _______________________________________________________________ Dan, I have only had your Cook'n Recipe Organizer for just a few days and am enamored by it. Virginia _______________________________________________________________ Hi Dan, Thank you for helping me. I chose the cook’n software because I felt it would provide the best program as well as the best support. This time I know I got it right. Thank you. Again thanks, Mark _______________________________________________________________ Hi Dan, I just set up my new Cook'n Recipe Organizer on my PC. I used my older version all the time and I am sure that I will enjoy this one even more. Thank you for providing such an awesome recipe organizer. Your products are wonderful and I so enjoy visiting with you and Kathy once a month in my news letters. I highly recommend your products to any and every cook. I have had nothing but 200% service in all of the years that I have done business with you. Great product and superior service! Thank you once again, Elaine _______________________________________________________________ Dear Cook N, I just installed your recipe software and love it! The best feature is the list feature that enables you to find out exactly what you need to pick up from the store....but the greater part of this feature is the nutrition information! For someone like myself who tries (not always successful) to watch their weight, this feature proves in-valuable. Just to cook and have an idea of how many calories one will be eating (estimated of course) instead of searching each nutritional info on each box, or a book or web site. I am very impressed that this software came with the printer that I bought. It was a two and one deal and I love it. Once again thank you and I will refer this software to as many people as I can. Sincerely, Chris _______________________________________________________________ Dan, You and your wife are awesome. I can't tell you how much your emails, and videos have helped me in one way or another. I pride myself on being a pretty decent cook and I love your "how to" videos--especially the Thanksgiving one. Now you've done it again... Just yesterday I lost some family pictures on my computer somehow, then I get this email today detailing a way to easily backup photos on the computer. You are a truly a blessing. I am definitely going to purchase the Picture Keeper. Anyway...I always like to tell people when they are doing a good job because I think it's important. So--thank you for taking the time to care and share your knowledge. What you do is appreciated! Best regards, Tammy J. _______________________________________________________________ My CD was delivered today (Saturday), easy installation, even I could do it!! I have already loaded it on the computer and started using it; fairly user friendly and I appreciate the fast shipping. Having a dinner party in one week so it was needed!! Thanks again, Carolyn _______________________________________________________________ While I’m writing I just want to say how great the Recipe Organizer is, I tell everyone about it, in fact I just ordered another one for a friend the other day, he is a hunting guide wanting to make his own camping cookbook, once I told him how easy it was to put recipes into the Recipe Organizer he was hooked. It is so worth the money, it really sells itself. Your tech support is great too, and I love the cook’n newsletters. Karen _______________________________________________________________ Hello there! Just a quick note to let you know how much I love your program. Not only has it enabled me to get rid of a good deal of paper but recipes are just a couple of clicks away, no more hunting. The program is wonderful, your website is easy to navigate and the fact that you have thought of pretty much everything that could possibly go wrong and make it easy to fix is amazing to me and when I can't fix something myself you are there to assist me in a friendly, professional fashion. Thanks for everything! Judy _______________________________________________________________ I love that I can look up a couple ingredients and find a recipe for dinner. I recently received the apple corer and peeler and I don't know how I have lived without it before. I have a problem with my thumb and this will save me from peeling and slicing apples (and potatoes) for dishes. My family will be happy too, since they will get more yummy treats. Keep up the great work with the products and the video demos. You inspire me, and that's saying some after 29 years of marriage and two hungry teenage boys! Kerri _______________________________________________________________ My Way of Doing Things was the best video commercial I have ever seen. I sent it to everyone on my e-mail list. Now you got all there extra folks checking out my fav cook'n site. I also really enjoyed the jokes. Keep up the good work. Blessing to you all. Martha _______________________________________________________________ Dan, Just a short note to tell you how much I am enjoying Cookn as well as the related cookbooks I have already received by purchase or coupon and downloaded. You do good work. I am a converted Living Cookbook user and until I got into Cookn I wasnt sure I wanted to make the change. Once I saw what you have done, I was hooked. There are a couple of things that might lend themselves well to Cookn like the Recipe Capture capability, but even without it, Cookn is head and shoulders above the competition. Keep up the good work! Rick Delaney _______________________________________________________________ Okay… so I procrastinated just a little bit… I kept putting off joining the cook’n club for years. Today I gave in. Man, am I having a BLAST! Love the software so much I bought a copy for my daughter and installed it on her laptop. I’ve put recipes that we’ve made through the years on my version and I think I can pass them to her for her Cook’n set up. (I’ll look it up… the research and discovery is half the fun!) Just another fan mail, kiddo!! It’s great, as usual!! CJK _______________________________________________________________ Thanks for a great product. I love using it and receiving the weekly newsletters and reading the forum topics. Thanks for everything. I love your videos too! Thanks again, Judy _______________________________________________________________ I just wanted to let you know how much I love your product! I was so excited to get my software! The best cooking program anywhere!! Jennifer _______________________________________________________________ Hi Dan, I just received your program the other day and just starting to experiment with it. To date, I just LOVE IT! I have entered quite a few of my own recipes and like that I can open my own cookbook, with its own chapters. I also think that you have wonderful recipes in your program and found it so easy to "drag" them into my own chapters within our cookbook. I can't wait to see all that it has to offer and am looking forward to spending many enjoyable hours of "looking around" the program. I think it will be a great tool and think it is an awesome program. Sue ____________________________________________________________ Hi Dan, Just wanted to drop you a note and let you know that I am most definitely enjoying the Cook'n Club weekly newsletter! And the Cook'n downloads are awesome!! Your software is the best cooking software out there! Thanks for everything you do for your customers! You make us feel like family. Toni ____________________________________________________________ Hi Dan, I really love your Cookin' software, it's the greatest thing I've found for organizing recipes. Keep up the great work! I've been using the software now for a little over a year and have come across a few favorite recipes from the various books I have installed in it. Roy _______________________________________________________________ Thank you so very much! That worked and I have now loaded them onto my computer for future viewing. Your service was tremendous and I like the program. I can see it's benefits for adapting recipes up for our Boy Scout Troop and have recommended it to my fellow Scouters who are involved with cooking with the Scouts. Again, thanks for your awesome service! Kathy _______________________________________________________________ Dan, Thanks for the email. My wife and I have seen the benefit of your software already by streamlining our meal preparation, menu selection and grocery shopping! Thanks! Aaron _______________________________________________________________ Dan, Oh Boy! Am I Happy! What an impressive program! This new program far exceeds my expectations. I will surely advertise to my friends. YOU HAVE MADE MY CHRISTMAS! THANK YOU. Toni _______________________________________________________________ Dan, Thank you again and again for a great product! I am still learning so much about how to use Cook'n and each new thing is fantastic! Marie _______________________________________________________________ Dan, I just want to say thank you. Your software is what I have always wanted but never had the knowledge on how to write the program, any program for that matter. Thank you for having that knowledge and the smarts to know what a homemaker needs to make his or her job easier. Carla _______________________________________________________________ Just wanted to let you know that I LOVE my Cook'n Recipe Organizer software. I have been using it so much that I'm afraid I could never live without it now. I love the dove-tailing tips every week. My husband even remarked how much eaiser it is to do things ahead of time for meals later in the week when we are more rushed for time. I really enjoy watching the videos online that show how easy most of these recipes are!! I've even told my sisters how much I love it. I am so excited about the new printing options that came with the new upgrade because my personal cookbook is a 5 1/2 x 8 1/2 three-ring binder. It was a little cumbersome printing the recipes before, but NOW it is so much easier. Thank you so much for that upgrade. Keep up the good work. Ruth _______________________________________________________________ I just wanted to let you know how much I love your product! I was so excited to get my software! The best cooking program anywhere!! Jennie _______________________________________________________________ Dear Barbara: I just wanted to thank you for taking the time to help me with my subscription. You are very kind and helpful. I also wanted to say that I have enjoyed finding recipes and I am looking forward to taking the time to enter my recipes into the software program. The software is very easy to use, in fact easier than the software that I currently have for my recipes. Again, thanks for your help. Arlene _______________________________________________________________ Hello Mr. Oaks, Your product is awesome! Thank you so very much for all you and your staff has done to create such a wonderful recipe program. I actually made a menu and used it, the shopping list is awesome, and the recipe I have tried so far was great, my husband loved it and said "let's have this again soon"! So once again thank you! Sarah Machinsky _______________________________________________________________ Just wanted you to know how much I appreciated your help in finding my programs. I’ve dealt with many companies, but you at DVO are by far the finest. You make a product that keeps it’s promise. Quality all the way. . . Have you thought of taking over Microsoft? Thanks again, Carol Pehrson _______________________________________________________________ Dan and family, Thank you very much for a wonderful software program. I have purchased my Recipe Organizer and I have only JUST started 'looking around'. I am so excited about using this fun (and now necessary) new kitchen tool! My laptop will be sitting on the island while I go about my cooking. Can't wait to implement the grocery list as well. You have well thought out software and so user friendly. Thus far, it appears you have thought of everything. I even appreciate the helpful videos (visual learner, here) and dutch oven ideas. God bless you and yours, Jill _______________________________________________________________ Good day, First let me tell you how wonderful your Cook'n sofware is. I purchased Cook'n a few years ago and just keep adding my own recipes to it. I have also purchased some of your Cook'n recipe sofware since and just love it. Your new Cook'n upgrade is great, I love the print preview, the fact that I can now sort my chapters, the advance search but most of all I love the capability to print a cook book. Once again, well done on your Cook'n software. Christine McDermid _______________________________________________________________ Hi Dan, Just a word to tell how much I have loved the Cook'n program, but now with the new update that I purchased I think on the first day that it was offered, you have truly made this Cook'n program the absolute best that is out there. I am not much of a computer person, but I am a huge fanatic in the cooking and baking world. I was in the food or wholesale food business for 33 years. I have owned restaurants, and managed people who were also passionate about food. Len Belcher _______________________________________________________________ Dan, Thank you for coming up with such a wonderful way to keep track of all recipes. I use Cook'n everyday and it is the best program on the market to organize recipes. I am looking forward to the upgrade and thanks for your dedication and doing all that programing that will make Cook'n even better. Eloise Davis _______________________________________________________________ Hello Dan, I am in Uganda, East Africa. Having longed for a systematic cooking schedule, I happened to surf for a software that would bail me out. Thanks to your innovation. Cook'n has solved the problems I had in my meal planningand food preparation. I am happy to be subscriber to this innovation. Eunice Winyi. _______________________________________________________________ Thanks a million...I'm up and running. This software is just perfect for what I want to do. Juanita Joiner _______________________________________________________________ Thanks so much for the email and for making my four kids so happy now that I am finally cooking!!! They even told me that my buttermilk pancakes I made from the DVO recipe were better than McDonald's pancakes. You can't get a better compliment than that!!! Now if you could just create a chicken mcnugget recipe............. :) Have a great day!! Corene Oberholtz ___________________________________________________________________ Dan- Thanks for the email reminder. I've already purchased my copy and am very happy with it. By the way, you can thank Dell & QVC for getting me hooked on your products. I purchased my Dell laptop from QVC last year in time for Christmas. Part of that purchase was a package of software including your Cook'n with Pillsbury title. I am a cookbook collector by nature and have about two dozen hard cover cookbooks. It's been great taking the handful or so tried and true recipes from those books and putting them into my own "book". Also, some friends of mine at work have recently begun a recipe club. It's honestly more like an old chain mail ... you send an email to 20 people who all send it to 20 people, etc., but it has resulted in me getting a couple dozen new recipes to try. I sent everyone two recipes, one of my own creations and your version of Cafe Rio dressing (yes, it's a favorite of ours!). For the Cafe Rio dressing I sent them the link to your website and I suggested they check out all of your books and even the Cook'n club. I've told so many of my friends how great it is (I love knowing the nutritional breakdown if multiplying or dividing a recipe and the grocery list features!) and hope they see the light and purchase. Thanks for your efforts and the wonderful resulting product! -Kimberly ___________________________________________________________________ Dan, I am so happy with Cook'n. I am learning to create a cook book and the menu section. Thank you for the creation, it's been great! Alina Freyre ___________________________________________________________________ Hello Dan, Thanks for your software! As a programmer who has been working on designing such an application for the past few year in my spare time, I know what a challenge this program can be. I just love how easy your application is to use and to navigate. I really do love your recipe organizer application and I am glad that I purchased it. Roger ___________________________________________________________________ I just wanted to thank you Dan for Cook'n with Weber. I am so glad that I watched your demo earlier. It made it so much easier for me to understand how to use all of the features you have to offer on your CD. What a neat CD. I like how you can change quantities for more or less servings. I like especially being able to add my own recipes. The grocery list is also such a time saver. Thank you again Dan. I'm looking forward to trying your recipes. They all look so good that I'm not sure which one to make first. Most sincerely, MAUREEN WOODS ___________________________________________________________________ I looked and looked for a good recipe program for my compuer and I have had Cook'n for about two years and I like it better and better the more I use it! Thanks Gwyn ___________________________________________________________________ Today is the first time I've visited your site. I did sign up for the newsletter and am anxious to get my first one. I just wanted to tell you that this is perhaps the best web site I have ever visited. Keep up the good work! Sincerely, Sarah Stedman ___________________________________________________________________ During a time when I lost my job and I was at home with the kids, the thought of a program or database that helped me plan meals and print out a shopping list was formost on my mind. Something like that would save me money and time. My issue was I don't know anything about building the software to make it happen. Now four years later, I finally found your website and read it. Man, I'm slow! Your software looks quick and simple. It's what everyone in America needs. Clint Jordan ___________________________________________________________________ Dan, I always enjoy reading the Newsletter, and seeing your family. I have fond memories of buying Current products for SO MANY years! (Since around the 80's I think!) I'm going to round up all my existing Cook'n Software, and make some decisions about what to add. Thanks agina... Debra S. ___________________________________________________________________ Dan, I AM SO GLAD TO HAVE FOUND YOU AND YOUR COMPANY........I TRIED EVERY WHERE TILL I FOUND YOU ....TO BE ABLE TO KEEP FAMILY RECIPES IN AN EASY FORMAT........I HAVE TALKED TO YOU AND YOUR WIFE WHEN I HAD A PROBLEM....THANK YOU FOR EVERYTHING.....I BOUGHT SEVERAL OF YOUR CD'S TO HELP FAMILY MEMBERS STORE THEIR RECIPES Judith ___________________________________________________________________ Dear Dan, First let me say thank you for your wonderful program. I have a huge collection of cook books numbering almost 200. I love to cook, and I read a cook book like other people read novels. So as you can imagine I need a large area for storage. Your cook'n program allows me to have more cook books and yet not need anymore room than my laptop. Thank you Len B. ___________________________________________________________________ Dan: You often ask for e-mails regarding your customers' impression of your software. Although I don't think I have ever written you before, I wanted to drop you a brief note. I first encountered your Cook'n software in 1999, in an offer from H&R Block Tax Cut software. Since then, I have been a faithful user and have collected nearly all of your titles. All of my family recipes have also been added, so no need to scrounge through my mother's old recipe box any longer. I look forward to both your Home Cook'n Newsletter and your new Cook'n Club News, and eagerly download those recipes as well. My niece is a trained chef, and both her and her sister are interested in your products as well. Thank you very much for your efforts. Terry W. ___________________________________________________________________ I have been working on the organizer today and I really love it. Thank you, Stephanie T. _______________________________________________________________ Hello My name is Tobius Holmes, and I am a Social Worker and Caregiver for a special needs lady. I just wanted to say a HUGE thank you for the fantastic software your company has, my job is to plan this ladies entire day, and that includes meds, appointments, schedule, and the main one is meals, well I can tell you with my day being crammed packed with things to do I never had the time or energy at night to plan, and make a meal for the next week coming up, but with your software, I don't have to worry about that any more, after I bought a few books to go with the software and set up the different recipes and cookbooks, I was on easy street! Now all I need to do is go into the software, go to the cook book I made for weekly menus, set up Breakfast, Lunch, Snacks and Supper with a few clicks of the mouse, print and I am done! This takes me no more than an hour a week to do, before I was always combing through book after book and internet sites looking for some thing for the weekly menus, then having to find the time to put it all together, no thanks! Once again a huge thank you!! Tobius... ___________________________________________________________________ Hi Dan Can't Wait to check out your software!! I was so excited to hear about it, and the more I find/hear/read about it, the more excited I get. Your website is awesome! My whole family loves to cook and I anticipate all of my relatives purchasing your software. I can't wait to order additional products from you. Thanks so much for your email. Very impressive service! Have a great night. Julie S. ___________________________________________________________________ I absolutely LOVE your software AND your website. I'm a single parent of a teenage daughter who has severe ADHD and bi-polar disorder. I NEVER have enough time in my day and this Crazy Lady Day Planner looks like EXACTLY what I have needed for are really, really long time. I just love all your time saving tips and a lot of the kitchen tools you offer. And thanks so much for the special offer on the Cook'n Recipe Organizer 8.2 this month!! I'm finally getting it in hopes of saving even more time with meal planning. You guys are just the BEST!!!! As a software engineer, I started writing my own recipe software a little over a year ago. I found your website about a week into my efforts and quit my project. Your site offered me most of what I was looking for at the time. So, thanks again!!! Suzanne ___________________________________________________________________ I love the software, I have had it for a couple of years, but I am really starting to use the lists and menu functions. I was so glad to find a company with great values and a good product. K Mills ___________________________________________________________________ Hi Dan, Just a quick note here to tell you how excited I am to own this software. I have 6 kids who seem to eat all the time, so I am using the software to help plan both my meals and snack menus. I went to the store with my custom Cook'n shopping list yesterday, and it was a GREAT trip to the store. We had a change in menu plans today and I am glad to know I can just drop and drag stuff around in the Recipe Program and still be good to go! I look forward to my streamlined menu planning. I know this software is going to help me save a LOT of time and take the drudgery out of planning meals. Christine ___________________________________________________________________ Dan and staff, Thank you so much for such a wonderful product! I have a state certified adult family home where I care for four mentally handicapped adults. I am a very busy women! (Plus I have four chidren and five grandchildren) Needless to say, I cook for at least seven people everyday and sometimes as many as 18. Your features on the recipe organizer have made it so easy to convert my recipe serving sizes, find new recipes, and make menu's etc. I have looked at commercial products and they could cost well over $1,000! Your product is perfect for my needs. Thanks again! ~Valerie ___________________________________________________________________ Dear Dan and fellow DVO employees, I just love this software! The more I work with it, the more excited I get; I really just want to work in it all the time! There was an out-of-print cookbook that had a lot of really great recipes, but it kept getting misplaced. Any time one of the kids decided they wanted a specific recipe from that cookbook, I'd spend forever looking for it! Now it's preserved in my Cook'n software, and I've just told my daughter that I'm definitely buying her a copy of the "Cook'n Recipe Organizer" so she can have a copy of our favorite recipes! Thanks again, Dan! It's a fantastic program! I LOVE THIS SOFTWARE!!! --CJK ___________________________________________________________________ Dear Mr. Dan Oaks: From the day that my husband and I downloaded your program we have been entering our favorite recipes of 25 years of marriage. We love your program. Even our daughter has gotten into it. The thing that I am hoping for is to have them ready to make her and our 2 sons a disc of all of our favorite recipes. When I print out the 4x6 cards they are so wonderful and they look so good and it is so easy to organize them into one of those photo books that make my cooking experience efficient and fun. Thank you for this well thought through program. You make cooking fun! And to think when I got married 25 years ago I hated cooking. Mrs. Yockey ___________________________________________________________________ Dan, I just downloaded my organizer over the weekend and I think it is a terrific product. Being sometimes technically challenged I find some software not to my liking but your cook'n is so simple to use that even a dummy like me can use it with ease. Will be ordering more of yoru products. Thanks, Jane ___________________________________________________________________ Dan, I would really like to let you and your family know that I really enjoy everything about your services. I enjoy the cookbooks I enjoy your letters and I enjoy all the live video's. I'm glad I have someone I can count on. Keep up the great work. And thank you for making my day. Your truly, June ___________________________________________________________________ Dan, I want to thank you for the bright light that you are. I resonate with your business philosophy. In todays busy culture induced with so much stress your products are aimed to bring people together. To slow us down. To reconnect. Thank you! I also love the way you communicate to your audience. Always funny, always uplifting and with warmth that is not commonly found in business communication. I want to wish you and your family a successful and prosperous 2008. Not just monetarily but in the most important aspects of life. Health, Family and Friendship Connection and Fun!!! Thank you again for the bright spot you bring into my inbox as it's fun to read about your latest offerings with so much warmth coming through as you communicate to your audience. That is rare these days! Julia ___________________________________________________________________ Hi Dan! I'm new to the cook'n family, but already I've started to feel like I've belonged forever! Thank you for a wonderful product. This truly has brought my family closer. My husband and I have begun cooking together and both enjoy searching for new recipes to try each week. Have a wonderful Day! Michelle ___________________________________________________________________ Hi Dan! Thanks for your note. I just wanted to tell you how much I am enjoying using your software. I have cookbooks here at home from my grandmother's days and they are falling apart and your program has brought them all right back to life. Thanks so very much for helping me keep a part of her with me. Katie ___________________________________________________________________ Dan, I love your software so much, I truly am one of your biggest fans. And as much as I love your software, I appreciate the way you run your business that much more. Every now and then somebody on my favorite website is looking for some recipe software and I am ALL too eager to give them your website and sing your praises! (this last time I received about 5 personal e-mails asking me for more info on your software!) So, thanks so much for all you do. May God bless you and your families! Erin ___________________________________________________________________ Dear Dan, I absolutely love cook'n and have already prepared several meals for my wife and I. We have lots of cookbooks that I never use. It is great to just enter a certain type of food or ingredient, get a recipe and then print it out. No books to sift through. It has been a catalyst for me to start cooking for the first time in my life and I am having so much fun. My 12 year old daughter had a blast making the string cheese sticks from your tips even though we had flour everywhere(my fault too, I was making your fried chicken recipe that night too.)Bottom line is that your product has been a blessing for us and I appreciate you and your wife's personal touch too. Sincerely, Eric ___________________________________________________________________ Hello Dan, I just wanted to take a minute to let you know how VERY impressed I am with the DVO product line. I recently took up the responsibility for spearheading the collection and organization of my family's recipes. (Some are more than 100 years old.) In my quest to come up with a scalable, and easily-managed solution, I tried several other products for organizing these family treasures. I even came close to launching a Wiki, but then I recalled just how technically challenged some of my relatives are, and came to the conclusion that I needed something that would allow me to easily print recipes on the appropriately-sized cardstock. I chanced upon your fine product this past Friday. Then, I went ahead and purchased a low-fat cookbook download from your site, and was simply floored by the fact that it integrated with the recipe organizer with one click of the mouse. I love the Cook'n software, and you can be assured that I will be telling everyone I know about the excellence of your products and services. Very kind regards, Linda ___________________________________________________________________ Dan, I wish all companies I deal with were a user friendly and so caring of the customers. Dan you have really tremendous people working with you. Thanks again, Ruth ___________________________________________________________________ Dan, We used your software and cookbooks while we sailed two transatlantics. First, because of all the tools that support self-sufficent meal planning.."there are no 7 elevens offshore" and second, NO BOOKS are needed. All in all a win win. Thanks, Joan ___________________________________________________________________ Thanks Dan, After much research and several trial downloads (awful software), I discovered your web site, viewed your video, and knew that your program was the one I wanted. I am already creating a cookbook and adding recipes. A visit to your FAQ site was helpful. It's nice to know support via email or phone is close at hand when needed. I'm looking forward to the monthly news letter. Have a great weekend, Virginia ___________________________________________________________________ I am currently inputting all of my own recipes....and this has to be the easiest and best organized program ever! I am so glad that I found it...:) Karyn ________________________________________________________________ I absolutely love 'Crazy Lady Planner Pages'. Before, I never used my planner because it just didn't work for me. But since I started using Crazy Lady Planner Pages, I use it every day now. I think it is so awesome that I only have to order what I know I will actually use. The design and outline of these pages totally fit my lifestyle. I no longer buy any other brand of planner refill pages. Thank you so much for coming up with this idea. I am telling all my friends and family. So far everyone thinks that it is a cool idea. This is one product that really sells itself. Carol ___________________________________________________________________ Dan, Your recipes that you send out in the monthly newsletter are terrific. You can never have enough recipes. I also like using the Cook'n Program to type my recipes because they are so much easier to read. Every time I use the Cook'n Program I am finding out more about it. The demo's are a big help too. Keep up the good work! Thanks so much! Bev ___________________________________________________________________ Dan and Kathy, I cook weekly at our church and have used many of your recipes for dinners on Wednesday nights. With all the hustle and bustle of family life, dinners at our church help people. Your electronic recipe cookbooks make it so easy to figure out how much food to purchase, to cook what volume of spices and amounts to put into the recipes. I use the software all the time at home as I do all the cooking for our family and can always count on a wonderful recipe from your cookbooks. I really enjoy the new ones that I purchased at Christmas. Well again, thank you for all of your great cookbooks and recipes I wish I could just buy them all, but you know how that is. Your company is blessing to all who purchase your products. Sincerely, Dale ___________________________________________________________________ Dan, I’m so excited to start using this software, exactly what I have been wishing for and didn’t know existed! Thank you, Lila __________________________________________________________________ Hi Dan, I'm loving my Cook'n. It's revolutionized my participation in my family's dinners. My girls and I did our first grocery store run using our Cook'n shopping list. It was great! Now it's fun to use the stuff I bought for each recipe and I can actually make sure I have everything I need on hand! I know that sounds basic, but I've been ill for a year and have had to count on pre-prepared dinners, so we needed some home cooking! Sincerely, Anne ___________________________________________________________________ Hi Dan, I love my Cook'n. I am addicted to logging all my recipes on the program. I am a pack rat who has cut out recipes from magazines for the past 20 years and my recipe box is a disaster. I dont even know what recipes I have. Most I have not even made. I know I will utilize my recipes now that I have Cook'n and enjoy this so much! My friends are even calling me with ingredients in their fridge and asking me to give them a recipe they can make for dinner. So far I have put in over 100 recipes and have probably another 200 or more to go but until I finish I am hooked on this! Thanks, Stacey ___________________________________________________________________ Dan, I just want to say I really love my cook'n so far. I got it for Christmas and with all the recipes I have it will be great. Plus it's just the 2 of us and I have a hard time cooking for 2, so I like the idea that I can cut change the serving size on recipes. That will make my husband happy. He won't have to eat the same meal for 4-5 days. Thanks, Debbie ___________________________________________________________________ Hi Dan, Thank You so much for the e-mail. I only played around with my new Cook'n Organizer last night for the first time. I already know I will enjoy it. I am looking forward to your newsletter. Regards, Josephine ___________________________________________________________________ Dan, We enjoyed your demo tape so much my husband wanted your product as much as I did. We are very pleased with the product. Each time we use it we are glad we bought it. Your customer support is excellent. Thank you for a great product with good support. Dave & Ann Crandall ___________________________________________________________________ Hi Dan, I love the program very much. As a semi-retired chef it comes in really handy for all my recipes, I have cheffed in South Texas and New Orleans and it really helps. Thanks for the "personal" touch. Clarence ___________________________________________________________________ My 13 year old daughter just found your website by accident while looking for a recipe for Toffee Crunch Bars. Wow - was I surprised to see the story of your business and the WONDERFUL difference you are making on keeping families together and helping each other. Your software had all the criteria I am looking for, especially to add your own photos, since I like to rip recipes out of magazines and I want to scan those photos in. I am excited to ask for only ONE thing this Christmas. Your Cook'n Recipe organizer. Thank you, Nancy ___________________________________________________________________ Dan I just finished watching your video on the Cream Cheese Pumpkin Roll. (click here to see video) I don't normally e-mail my comments on something like this but I wanted you to know how much I enjoyed watching you and your wife on this. You have a wonderful thing going and I wish you all the success in the world with it. I am going to get my sister started with one of your Cook'n Recipe Cd's as a Christmas gift. I know she will love it as much as I do. I love the Cook'n concept and how easy it is to use and share! Thanks for your hard work and I wish you and your family a Happy Thanksgiving! Keep the videos coming ......... Karen ___________________________________________________________________ Dan, I just wanted to take the time to say how much I love this product, very easy to use, extremely convenient for grocery shopping, and for a busy working mom who loves to cook a very nice helping hand to get great food to the table!!! Thank you!!! ___________________________________________________________________ Dan, I work two jobs, and it's hard to get in the holiday spirit sometime. This message (click here for audio message) reminds me that we all should have the mindset of thankfulness everyday, not just a designated day. I share all your newsletters with my daughters, hoping they receive as much from them as I do. Thank you so much for what you do! Sharon Cooper ___________________________________________________________________ Dan! I just had to let you know that I loved this video! (click here for video) Not only did you offer a great recipe but, and maybe you didn't mean to do so, it was funny! I laughed when you tried to put the items back in the freezer, (looks like mine) and when the car alarm went off, I laughed again. It just showed that you and your wife are down to earth, ( not to mention that your wife appears to be a very good cook) and you didn't stop the video and take that part out. Thanks for all the work you do for this web site so that so many of us can enjoy and benefit from the delicious recipes. Chris ___________________________________________________________________ Dan! I have been wanting to join the Cook'n Club for months now. This is the birthday gift I requested from my husband. I can't wait to select my software title that comes with joining the Cook'n Club and am hoping to get more organizing tips from the weekly letters. Kathy ___________________________________________________________________ Dan! My name is Kelly Bird, I first started to use your Program when i was working for Maceys grocery Stores, I was making meals for the customers, We Called it Savory Selections, Quick and easy meals for our guests, I needed a program to help me keep track of all of the recipes that i was using, It is an excellent program to use, so thank you for it. The reason that i an sending you this quick E-mail is to tell you thank you for all of the info that you send me, I feel that you are sending them to me personally, I do not know if you are sending out 1000's of E-mails or not, but they sure seem like they are sent to me, So I thank you for this. Have a happy Holiday season, Kelly ___________________________________________________________________ Dan, Thanks for your welcome e-mail. I got your software that came with my new computer purchase and I love it! I paid for some other software (one of your competitors) and didn't realize your's would suit my needs much more. I plan on creating a "family cookbook"; as well as get the clutter off my countertop. I am also compiling a cookbook for Cancer Patients. (I've been an oncology consultant for a decade and believe this is a great way to help cancer survivors) Your software will help me organize those recipes, helpful hints, and notes to complete the project. Thanks Adele ___________________________________________________________________ Dear Dan, Thank you so much for your great product! I did a lot of homework before choosing your recipe program, including reading your personal testimonial and reasons for providing this tool for the rest of us. Your product is a great tool - and well worth the price. Your personal touch makes it an even better value to me as a consumer. Keep up the great work! Tami ___________________________________________________________________ Hi Dan, You're right, I don't remember getting a welcome from the president of a company before! So, I'm writing this brief note to thank you for your personal interest and to tell you I think your software is amazing; it is just what I've been looking for. For years, I've accumulated recipies on cards, notes, backs of envelopes, pieces of paper, cut from magazines, etc etc. Now that I'm retired (yes, I'm a former work-a-holic) I'm looking forward to finally getting all my recipes organized. I'll watch for your newsletters, Elaine ___________________________________________________________________ Just wanted to let you know I love the cook'n deluxe software, and thanks to your great customer support this is my first older software that I have been able to install in vista. Thanks for not leaving us dead in the water like microsoft and other software makers have. ___________________________________________________________________ Thank you so much. You guys are the best. Love the software and the customer support.. Penny ___________________________________________________________________ I think that your program is absolutely great, I have been looking for a program such as yours to put all of my Mom's recipes on, she passed away in 2003 and had some great dishes. She was a great cook. It's about time someone developed a program as good as yours. THANK YOU, George ___________________________________________________________________ First let me tell you how much I am enjoying my Cook'n software and the Cook'n Club. I had another software program and it crashed on me. Since I was going to have to buy a new program, I checked out the competition and found Cook'n. I had major reservations about spending so much on software, especially since we are retired and money is a little tight. But it was definitely worth the cost! The club and forum give a safe venue for visiting with other cooks, checking recipes, etc. I have felt very welcomed into the group. Thank you, Barbara ___________________________________________________________________ Thank you for immediate response to my email and thank you for sending me another bottle of agave. I really like my Cook'n software and all of the recipe books I have ordered. Thank you again, RaNae ___________________________________________________________________ Dan, I’m so glad I took the time to read your history page on the web site. I’m already in love with your products, and I tell everyone I know how great the Cook’n program is, but I feel even better knowing you have your priorities in the right place (which I already suspected from your newsletters, etc.) and seeing your precious family. Thanks for your spirit as well as a product I hope I never have to do without. Love to you and your family. Elizabeth ___________________________________________________________________ Dan, I was looking for a recipe for Butternut Soup last week. I looked in several of my cookbooks expecting that each would have at least one recipe. The only place I found one was in your cookbook program. I made it for a family dinner, it was great! I love the program and have been putting all our family recipe's in it. Thanks, Frances ___________________________________________________________________ Dan, I started working with your program last night and totally love it! In fact, I love it so much, I am purchasing several more for Christmas presents and one of my co-workers is doing the same. Sharooni ___________________________________________________________________ Dan, Thank you so much for sending me this offer, and for all the emails you take the time to send us. I will end up buying two of these, one for me and one for a close friend for a Christmas gift. We enjoy watching your life lifting little flicks and my husband gets such a kick out of you and your wife. He told me to invite you and your family to stay here, should you ever decide to venture to Alaska for vacation or fun. We have openned our home to missionaries, and others for one thing or another and feel we could extend an invite to you as well. Watching you is like watching families and friends, you are so home happy! Again thanks for all you do, you are a blessing! And very much appreciated! The invite is real, we have a large home on the bluff in Wasilla Alaska, hotel rates are outrageous and we would welcome you with a smile, that is if you have ever thought of the trip here. Just a thought for you both. Again Thank you! We love your program, in fact I am putting together a dessert cookbook for the family for Christmas this year, last year was a cookies and treats book. Next year will be family favorite main dishes. Keep Cookin' Renee and Dan Williams ___________________________________________________________________ Hello, This is Scott Paxton from Paxton Technologies Inc. I have reviewed your content at https://dvo.com/. I feel that your Website is one of the premier information sources available today. Your Website is fresh and is a benefit to today's Internet users. Thank you for providing such valuable information! Best Reguards, Scott Paxton ___________________________________________________________________ Dan, I have had the Betty Crocker Deluxe version for over a year and just have never taken the time to use it - MY BAD!!! Since tonight is the Ohio State Football for hubby and I am babysitting our sick dog, I decided this was the perfect time to dive in. I have been sitting at our dining room table now for 2 hours entering every family recipe I can find. I LOVE THIS PROGRAM. If I don't show up for work on Monday, Dan Oaks is going to have to write me an excuse. I encourage everyone to buy this and use it RIGHT AWAY!!!! Patt ___________________________________________________________________ Hello Daniel, Thank you so much for your email. I'm so impressed with your "Easy Family Cooking". I started reading recipes and spent hours looking. I'm diabetic and disabled but I still love cooking. As soon as I can afford it I'm going to purchase a couple of CD's listed below. -Cook'n for Diabetes and Cook'n Deluxe (6,000 recipes!) Thanks again for emailing me. Sincerely Joyce ___________________________________________________________________ Dan, I really like Cook'n and look forward each month when I can download another free cookbook because I am part of the Cook'n club. I enjoy the process of going through and deciding which one I will get this month! I started that process last weekend and was going through each one to see which one I would pick this time. Keep up the good work. Nancy __________________________________________________________________ Dan, I want to let you know that the more I use your wonderful program, the more I love it. It’s so easy to enter my own recipes, I love being able to search by what foods I have on hand, not to mention creating a shopping list for recipes I want to make later, and it’s so cool to be able to quickly print out recipe cards for friends and family on your lovely cards. Thank you so much! Elizabeth ___________________________________________________________________ Dan, I managed to stumble onto your website while looking for recipe software for my wife. I just placed an order for Cook’n. I also visited you “About DVO” page. I wanted to let you know that, even though I’m not Mormon, I share your beliefs and core values. It’s nice to know there are others out there with similar views. Best regards, and good luck with your company! Jeff Kerner ___________________________________________________________________ Dan, Your software is awesome! I am going to let everybody I know about it." Shaun Little ___________________________________________________________________ Dan, I have yet to find anything you've sent me that isn't wonderful. Thanks for everything. You guys are great. Barbara Sinnott ___________________________________________________________________ Dan, Just wanted to say I LOVE your software!!! It is the greatest thing since sliced bread as far as i am concerned. I hae been able to consolidate so many recipes into my software. It really saves me time in the kitchen. Question....will there ever be a Camp'n software?? thx for the great software!! Susan Waite ___________________________________________________________________ Dan, I have to say that so far I LOVE this program. I have always considered myself very "culinary challenged" but I'm trying to start cooking more to save money, lose weight and feed my family a healthy meal. However, I do love messing around with the computer, so this program has finally made it easy for me to plan meals and grocery lists using my computer! I especially love the fact that you can adjust servings, as I cook for a family of 5 (which usually means for 6 people given the way my teenage son eats!) and now I can easily change recipes I find to accommodate more people. I think it's a great idea and very easy to use. I've already recommended it to all my friends and family - even the dietitian I'm seeing to lose weight. I'll definitely be updating my program with more of your recipes! Thanks again for an awesome product! Gloria Bokenkamp ___________________________________________________________________ Dan, I only purchased Cook-n yesterday, but already I am in love with it! This is the program I have wanted for years. I read some of the letters to you from your satisfied customers, they spoke of other programs they have tried and were not happy with, and I realized how lucky was I to find your website before I found the others. Now I'm just trying to decide which cookbook to download next...I want them all! Sheryl Hardy ___________________________________________________________________ Dan, As a former computer programmer, I want to tell you that your program is very user friendly and forgiving. My errors do not hang the program in it's tracks. And, it's not supposed to either. I was not too sure about downloading the program and having it run. Afterall, it' been almost 10 years since I retired and I have forgotten many things and computers won't let me do the things I used to do in the system. But the setup was so easy and everything worked great! Good job, Dan! Thanks. Julia Harrison ___________________________________________________________________ Dear Dan, Thanks for all you help. I made three casseroles this morning from the bones of the Chicken and Corn Bread Stuffing Casserole. As usual I have to make it my own by adding and subtracting from any recipe. I’m taking one to my neighbor across the street that had surgery this morning, and one to the pre-prep group that meets early. This is going to be really fun because I have a revised copy to take to church tonight. The program is great and I have two people that plan to buy as soon as they save for it. Ardeth __________________________________________________________________ Dear Dan, I love the program and told my sister all about it. I had used "Master Cook" previously and didn't care for it, The program was difficult. I was up and running "Cook'n" in 5 minutes!!! Thank you so much for a great product!!! I am going to purchase a program for my sister as soon as she is back home from vacation and can decide what program she wants. I appreciate you making software programs for the "family", not many programs around like yours!! I also purchased the "Cook'n and Grill" and getting ready to install it! Again, Dan, thanks for a great product and looking forward to making great meals by using your program. Sondra Parmele ___________________________________________________________________ Hi Dan, Wanted to tell you that we received our Agave order a few days ago. I immediately looked at every single recipe on the CD. Then I made myself some grape Kool-aid using the nectar. Delicious! Thanks for bringing this product to our attention as well as for offering it. My husband is diabetic and now my doctor tells me I am. This product is ideal for us. I can't wait to tell our doctor about it (I see him this Friday). I am certain he will like that we are using the product. Thanks again, Dan. Stay cool. Penny Burwell ___________________________________________________________________ Hi Dan I really like your software. I used to use Mastercook, which has caused me major problems. I tried Living Cookbook. Not near as nice. Sincerely, Martha Hamilton __________________________________________________________________ Hi, I just want to tell you that I love this product! It is so helpful for busy families like mine. It helps free up so much of my time to do other great things. My husband and children have even added recipes to my menus that they would like. I hardly have to plan at all. I also appreciate the quick response and information we get from DVO right after ordering it. I can't wait to get more Cook'n products. You have a winning company and I will gladly pass it on. Marcia Lewis - a happy customer __________________________________________________________________ Hi, I purchased your software recently and want to thank you for a wonderful product. I have really enjoyed looking at the many, many recipes and I have even entered in some personal recipes and have made a cookbook. Although it was alot of work, it really turned out good. I am going to give them as Christmas presents. I think it will be a gift that people will remember and enjoy for a long time. (I had an office supply store finish them by putting a coil binding on them... I am just so pleased with the end result.) That just might be the first of many to come. Thanks again, Trish __________________________________________________________________ Hello, I am so happy with the software that I really felt compelled to write and say thanks for developing a really useful software program. I have a 1 1/2 year old and 3 mth old, needless to say life can be a little chaotic. It took time, but now that I have my recipes in, meal planning is easy. The shopping list is so convenient, and I was able to shop in less time, only get what I need, plus I even prepped what I needed for the week! This really is a time saver, and I'm sure we'll notice that our spending is smarter too. Thanks again, Sasha Einwechter __________________________________________________________________ I LOVE your software, and gave a copy of it to my daughter for Christmas! Thanks so much. I threw out all my other software after 6 or more hours printing recipes. Then I found your Cook'n CD and did it again. It was worth it!!! Your program/software beats the tar out of the others. Rita E Gorra __________________________________________________________________ Listen to this caller... Thanks so much, Holly I think Cook'n Deluxe is the best thing that has come into my kitchen in a long time. It will really help me cook a wide variety of tasty meals for my family. Since my husband is diabetic, I plan on getting the Cook'n for Diabetics CD next. Please tell Dan that he has really created a winner here. This would be an excellent shower gift for a bride. I'm sure that I will be passing it on. Thanks a million! Cheri __________________________________________________________________ Dan, I just wanted to say that I got my Cook'n Recipe Organizer yesterday, and after loading it on my computer last night, I used it for the first time, and I ABSOLUTELY LOVE IT!! I can tell this is just what I've been looking for to FINALLY be on my way to organizing all my recipes in my personal collection. I haven't had time yet to utilize the many other functions of this recipe software, but I am looking forward to it and I am so glad that I stumbled onto this while I was on your website reviewing the TV Guardian, which I ordered. I've been looking for a foul language filter for quite a while now, and was so astonished at the price difference! I saved about 50.00 by ordering from you instead of purchasing locally. I'm glad to have found your website. Thanks, and May God Bless!! Sincerely, Ann Johnson __________________________________________________________________ To Daniel V. Oaks Jr. Sir I would like to thank you for a excellent product. I have been using Micro Cookbook for the past 10 years. Your program is the best I have seen to organize my family recipes Thank you again Steve Englert __________________________________________________________________ Hello, I have looked for SEVERAL years for a good recipe organizer. THIS IS IT! It does everything that I wanted. The price was reasonable too. I am so happy with this program and now I have a place to store all of the recipes that I have collected and those that my mother left me. Now I will never loose them. Thank you so much for a wonderful program. __________________________________________________________________ Hi, Dan! Your DVD, Cook'n With Betty Crocker, is wonderful! I use it more than I use my collection of cookbooks - Thank you. I'm also enjoying your newsletter and am very grateful for the articles and new products you direct us to. I have the veggie steamer you've featured on your web-site and use it often. I am your faithful (and VERY happy) subscriber, Ricky __________________________________________________________________ Hello, I've thoroughly enjoyed the Cook'n Low Carb title. It has helped my weight loss better than the South Beach Diet since Cook'n allows me to adjust for the amount of people I can cook for. Juanita __________________________________________________________________ Dan, Thank you for developing this product! Thank you for continuing to improve it and expand its capabilities. Thank you for the monthly newsletters and the free recipe downloads (just found those last night - what fun!). I've sent more than my share of issues and product suggestions to your development team (mostly to expand and improve upon the grocery list capabilities and product reports). It feels great knowing that your team listens and does their best to help. Blessings! Laurie Keller __________________________________________________________________ Hi Dan I just wanted to say that I've used the adding recipes to Cook'n and I just love the idea of being able to break down amounts so that I can prepare something for just me without having all kinds of food left over. I don't mind left-overs, but when one has them three or four times a week, one gets sick of them. I do freeze them once in awhile, if I think I can freeze them without adverse effects, but I'd rather not fill my freezer with that stuff when I need the space for my shopping perishables. I only shop once a month, big shopping, so I buy excess meat and veggies. I find I spend less money this way. Sincerely, Eunice Barthelemy __________________________________________________________________ Happy new year Dan! I hope you all had a blessed Christmas, just as we had...and will have an even more blessed new year. I just got out of the hospital after spending 3 long days there. But to let you know, I just turned several more hospital staffers on to your great programs...I told the dietary staff about how great your programs are, I told them about what I had, and some of what you had available, and they assured me they would be ordering new programs from you to replace what they have in place currently (Masterchef). Just wanted to pass on that great bit of info to ya! Annamarie __________________________________________________________________ Thanks VERY much.... I do allot of cooking at our Boy Scout Camp for various Adult leader trainings....I've loaded all my "Special recipes" into the DVO software and I absolutely LOVE the shopping list feature. That is just really awesome!!!! I can't tell you how much time that'll save me. Thanks again Denver __________________________________________________________________ HI I JUST HAD TO TELL YOU THAT I HAVE NEVER FOUND A RECIPE ORGANIZER THAT I HAVE LIKED SO WELL. I HAVE ONLY HAD IT FOR A FEW DAYS BUT HAVE BEEN IMPRESSED. I WOULD RECOMMEND IT TO ANYONE THAT HAS BEEN TRYING TO ORGANIZE THEIR RECIPE FILES. I BOUGHT IT WITH THE INTENTION OF USING IT TO PRINT OUT RECIPES FOR THE KIDS AS A CHRISTMAS PRESENT, BUT I BELIEVE I GAVE MYSELF A NICE PRESENT TOO. I HAVE ALSO PURCHASED THE TASTE OF HOME, PILLSBURY, BETTY CROCKER AND THE BBQ BIBLE AT BEST BUY. MY HUSBAND CAN NOT WAIT TO GET INTO THE BBQ BIBLE. THANKS AGAIN FOR A WONDERFUL PRODUCT. PAT DESCHANE __________________________________________________________________ Dan, I recently purchased Cook'n software and I have to say that while I've only used it for two days so far, it seems to be the program I've been looking for. I am preparing to run a charteryacht, featuring gourmet dining, in the Virgin Islands and wanted some sort of database where I could store all of my recipes, create weekly menus tailored specifically to my guests' preferences, and then with a click of a mouse, create a precise shopping list. Since space is limited on the yacht, I don't want to over stock. I read your note in the user's manual with regard to the complexity involved in converting all of the different units of measure from all of the recipes to create a meaningful shopping list. It was that nightmare that kept me from writing my own database. Thanks for saving me from that! You've done a great job on this program. Thanks. Angela Lovin __________________________________________________________________ HI JUST WANTED TO TELL YOU AGAIN HOW MUCH I APPRECIATE YOUR WEBSITE......I BOUGHT SEVERAL OF YOUR PROGRAMS FOR FAMILY SO THEY COULD USE THE PROGRAM ALSO TO KEEP TRACK OF THEIR MOTHER'S RECIPES AS SHE HAD PASSED AWAY........I HAD LOOKED EVERYWHERE IN MY; AREA FOR A DEVICE TO MAKE INSERTING INGREDIENTS EASIER THAN JUST PLAIN TYPING THEM ONTO CARDS................AND I USE YOUR PROGRAM TO KEEP TRACK OF FAMILY RECIPES..........THE IDEA YOU HAD FOR FANCY RECIPE CARDS IS GREAT.........I HAVEN'T PURCHASED ANY YET BUT I LOOKED EVERY WHERE AROUND MY AREA AND ALL I COULD FIND WHERE JUST THE REGULAR INDEX CARDS..........YOU AND YOUR FAMILY ARE DOING A GREAT JOB............ THANKS AGAIN FOR A GREAT JOB WELL DONE __________________________________________________________________ Hello, I have had your CD Cook'n Deluxe for 3 years now. I kept waiting for a glitch, loss of information, etc. It is just simply wonderful. For years I had my recipes all over the place, and I looked for a way to save them. Writing them into a book, cards, and noting cookbooks were all messy, and futile. My brother gave me a different software, and I started copying @ 35-40 recipes. It was tough work. I then looked online for other software and found yours. I chose yours because of the comments made by other users. (The complainers didn't really sound like they had a leg to stand on) So I am letting you know that I am giving a CD to my daughter for her birthday, and have told everyone at work how tremendous your software is. I am using it to store my myriad of recipes, but other people are interested in your other features. Great job. You are a genius!!! Thanks again, Rita __________________________________________________________________ Hello, I had purchased a different cookbook software which I wasn't happy with but used it anyway, not wanting to waste hard earned money. Unfortunately, my computer crashed and I lost the registration file for the software. After reinstalling the software, I contacted the site to get my registration and was told I would have to pay another fee for my registration number. Not being happy with the software anyway, I decided to look for something different and came across your program. I love it! It has everything that I was looking for in cookbook software in a very user-friendly package. I like being able to download new recipes from the newsletter and I especially like being able to get regular updates. I recommend this to everyone that uses a computer cookbook. Thanks for a great product. Susie Long __________________________________________________________________ I just wanted to give you feedback on your software. It is wonderful and easy to use. Thanks, Barb __________________________________________________________________ Hello Dan, I'm not sure if you'll actually receive this email yourself, but I just want to say "thank you" for the wonderful online demo of the Cook'n Software. I'm embarrassed to say that I purchased it for myself and my 4 daughters for Christmas last year because I had heard how good it was. I'm a teacher and have summers free. Because I have difficulty with the computer, I decided to wait until summer when I had concentrated blocks of time to dig out my Cook'n software and "learn" to use it. Well....I forgot all about it until I got your email about the new recipe cards. I noticed the online demo and after viewing it, I realized how easy it can be to use the program. The demo was excellent! Thank you so very much for all the time it must have taken to develop this tutorial to help computer-challenged people like me. Ann __________________________________________________________________ Hello, My husband bought me the Cook'n2000 cdrom 4 years ago and I have really enjoyed all of it and that new recipes can be downloaded too. I have also printed many recipes and for family and friends. Trying many, many of the recipes have been very enjoyable for my family. Also the many features on the cdrom such as the videos and the "helps" is absolutely wonderful. Thank you so much! Mrs. Boucher __________________________________________________________________ Dear Dan, In my husbands and my efforts to create a menu, grocery list, etc., i.e. simplify our lives to be able to spend more time with our kids, after trying to create my own data base, I discovered your website. I applaud your efforts to create a product that is so user friendly, and so useful. I look forward to using the product. Good luck, and thanks for your brilliance (so that I don't have to spend the time struggling with Access!). Sincerely, Jackie __________________________________________________________________ I cannot say enough about this program. I am in the catering business and have been shopping for and test-driving recipe software for years. Because of my line of work I literally have bankers boxes FULL of recipes which I have been collecting for over 25 years. Your software is PHENOMENAL!! I installed it and did nothing but say "wow", "wow", "wow" as I became acquainted with it. This software will indeed meet all of my needs as I continue in my catering business, and I thank you because you will make my work so much easier and efficient! Thank you, thank you, thank you! Judy __________________________________________________________________ Thank you! I love it - My husband has diabetes and your software is really opening up more choices for our family. Jude __________________________________________________________________ Dan, I was just online looking for a spray oil dispenser when I "happened" upon your DVO website. I cannot tell you enough how excited I am about your menu software. I am in the process of opening a coffee shop/cafe and one of the tasks is, of course, recording my recipes and developing a menu. Your software is the answer! Thank you so much for following your dream and offering such help to people like me! Great blessings are wished to you and your family! Sandra __________________________________________________________________ Hello, My husband bought the Cook'n 2000 CD for me 4 years ago. I have really enjoyed all of the program and the ability to download recipes too. I have printed many recipes for family and friends. I also have trien quite a few of the recipes finding them very enjoyable for my family. The many features on the CD such as the videos and the "helps" is absolutely wonderful. Thank you so much! Mrs. Boucher __________________________________________________________________ Dear Dan: Congratulations on baby #5. Having them never gets old. Way back in the days before a Commodore 64, I would look at a picture of a $5,000 computer that took up a huge desk and dream of being able to store and find my recipes on it. Now, several computers later, I have finally found the program that will let me do this the way I want. Your software is totally amazing. I can't believe you read my mind quite this well. Thanks very much. Barbara Sinnott __________________________________________________________________ Hello Dan I reviewed one of your newsletters and I definitely would like to receive them. They are informative and whimsical. Loved the Zapper Gun. lol I have tried many recipe software programs and this one is the best. It is so easy to add a recipe, I know I will be clearing out a lot of folders holding misc recipes. Thank you, thank you, thank you.. Nancy __________________________________________________________________ Hi Dan, Just wanted to let you know that I made a cookbook of my Mom's recipes last year and gave them to family members. It was a great experience. It brought back many memories, and the family loved it and all use it. I added little comments about certain recipes and things I remembered growing up, and learning how to cook. I printed mine as a book and added pictures and other decorative touches. I used my Cook'n with Tase of Home program. It was great! Thanks and have a wonderful holiday season! Maureen Sabbagh __________________________________________________________________ Hello and Happy Holidays, I too have used Cookin' to print out recipe cards. I have my own book in my Cookin' program, I think there are over 200 recipes I have put in. Family favorites passed done from generation to generation, as well as some speedy and healthly ones from this one. My son lives in Germany, so a couple of years ago, I printed out the book, all put on 4x6 cards. He loved it, and no more calling Mom at 2 in the morning wanting a recipe for donuts! Thanks for a great product! May you and yours be blessed this Holy Season. Candy Clark ______________________________________________________________ Hi Dan, Because you present yourself as accessible, I decided to thank you for the Cook'n program. I've wanted to organize my recipes for a long time and tried other programs that were not workable. I am impressed with the ease of use. Thanks, and looking forward to my 1st newsletter, Carol ____________________________________________________________ Dan, One of the things I am extremely thankful for is running into your marvelous software. I imported all of my cookin cds onto one of the new sentrino laptops which can fit into a shoulderbag, and am now able to take it to the grocery store, recipe and shopping list in hand. I also wish to thank you for making this program so totally accessable to the speech screen readers I have to use as I am a totally blind individual. I had been in the market for a second "something" to use in the kitchen and when the specialized equipment manufactured for the blind simply could not cut the mustard I turned to this Fujitsu P-1120 Subnotebook computer and your programs went right in like a breeze and now I have flexability as well as portability. Thank you again and Holiday wishes to all of you at DVO from my household to yours. Mary Ellen Earls ____________________________________________________ Dear Dan. This is one of the BIG reasons that I bought your product. I have been trying for years to create a cookbook that can be passed on easily to my daughters and daughter-in-laws. This is about as easy as it gets, and I love the ability to create my own specialized cookbook, print on cute cards and stick them in a binder. The fact that I can also create a years food storage program for these receipes at the touch of a finger is incredible. You have such a great product for so many reasons, and I talk about it to everyone if I visit with them for any length of time. Thank you again. I totally enjoy your whole product, newsletters and all. ____________________________________________________ Dan, Last Christmas, using your software, I created a cookbook containing about 200 traditional family receipes (many of which had never been written down, some at least 100 years old). Then I exported the entire cookbook to text. I opened the text file in MS Word and did massive reformatting. This could be printed to make hard copies for those family members who have no computers or want something to work from in the kitchen. I purchased the product specifically for this family project and it has worked really well. Your cookbook product is easy to use and very flexible. Thank you! peggy trout __________________________________________________________________ Thank you for your wonderful product I use it all the time. I think my computer is loaded with nothing but recipes as that is my hobby and passion Although my husband says the computer takes up less room compared to all my cookbooks. Thanks again, Kandi Gann __________________________________________________________________ Dan, My father ordered your Cook'n with Taste of Home program and had printed some recipes for me. When my son asked for me to copy some of my recipes for him I went looking for a recipe program to use. My father had just the right program that I needed and I ordered my own copy of Cook'n with Taste of Home. I am making copies of our favorite family recipes for all four of my children for Christmas. I am putting them in binders with plastic sheet protectors so each one will have their own cookbook and plenty of room to add more recipes. I really like your program. Patty Nodzak __________________________________________________________________ Hey, Dan... I e-mailed you last year (2003), asking questions about inserting the degree mark, etc., as I was puttiing my recipe collection (part of it) on 8-1/2 x 11. For Christmas 2003 I had it all spiral-bound with plastic cover fore and aft...82 pages in all, including 1 frontispiece, 1 intro, 1 Table of Contents, and 10 colored separater sheets. The remaining 69 pages were, of course, the recipes - double-sided, so that makes...what? 138 recipes? One of the favorite features was the insertion of anecdotes for each recipe. I gave twenty copies to family and extended family members - and what a wonderful reception I received! And it was all thanks to your great Cook'n program. Now my daughter (and her friends!) are begging me to produce another. I wouldn't dream of it without your program...and, um, must confess that I've started on "Treasures II". Again, thanks a million for a terrific program! Shirley __________________________________________________________________ I just wanted to let you know that I recieved the Cookn program for a gift and I just love it. So do my friends. They want to borrow it but I said "NO" go get your own. I just love it. Keep it coming -Carol Paramore __________________________________________________________________ Hello, Just a note to let you know how very much I love my cook'n software. My husband and I are health nuts and we eat everything low fat. I am also hypoglycemic and have to control my sugar intake. Your software is wonderful for calculating the nutrition information for recipes. I love to cook and low fat recipes are so hard to find. Now I just find a recipe that sounds good and I can change the ingredients around reducing the oils and fats and using the software I put in my recipe as I would make it and find out if it is low enough in fat for me to prepare for us. This software has been a wonderful, useful part of my everyday cooking needs. I am very happy with my purchase and would recommend it to anyone who needs to have a very good calculator for nutrition. Thank you so much for creating such a wonderful piece of software. Sincerely Shelly Smith __________________________________________________________________ Dan, I'm a stay at home Mom that is trying to pinch pennies so that I can continue to stay at home. Menu planning is key to making the pennies last, but finding time (and I only have one child-but she is a very busy 3year old!) to sit down to plan, make lists, and coupon clip is hard to come by with everything else that needs to be done in a day. I had started searching for software a year ago when I was introduced to Meals for a Month (freezer food). I was discouraged by the price of some of the software. With my daughter heading to school soon, I thought now would be the time to get organized again. I started looking for software and there you were! Now my only problem is....which one do I pick!! I love your package deals and I think I will give the gift of time to several of my friends--many have more kids than I do! Thank you for offering a solution that gives me more time for my family and doesn't break my piggy bank! Wow! Thank you, thank you! Micki Carr __________________________________________________________________ Hi Dan, This note is to confirm to you my enjoyment of using your Cook'n software, several programs of which I am an owner. I have my software installed on my laptop computer, which I use in my kitchen while cooking up recipes. Needless to say, the convenience of having all my recipes "right there" simplifies everything in the kitchen and makes cooking much more fun having this modern technology at my fingertips, thanks to YOU! Sincerely, Mary Wilson __________________________________________________________________ Hi Daniel, It was so nice to receive an e-mail from the President! I'm impressed! I love your Cook'n with Betty Crocker. This is the second cookbook software I have had and I like it much better than the last one I had, especially since I like Cook'n with Betty Crocker. That was my first cookbook in 1961 when I got married and I still have it. When my friends want my favorite recipes, I just print them one using my Cook'n. It makes it so much easier than writing it down. I would love to have the monthly newsletter sent to me. I have not had a chance to explore all of your recipes, but I intend to. Gracie King __________________________________________________________________ I recently purchased your Cook'n and love it! I have tried several other cookbooks but found them unsatisfactory. My main goal was to be able to put my own recipes into a system that was easy and quick. Yours has everything! I especially love the tips when you first turn to book on. I have tried several of your recipes and they all have been wonderful! Thank you!! WSREHR@domain.com __________________________________________________________________ Wow, finally, I can't believe it. I've looked all over for a computer cookbook that I could not only add my recipes but delete the recipes I didn't want in the book. I went to a computer store here and asked and they sent me to BEST BUY, it recently opened here. I've bought a Sierra Master Cook Cooking Light but since discovered that no Sierra programs will go in my computer. So I kept on looking and I really like Cook'n. It does all I want and will take years to see all the recipes. Thank you so much. -Sandy Campo __________________________________________________________________ While walking around Staples, I saw the Cook'n program and started reading what it had to offer. I was fascinated with everything. So, I added it to my Christmas list, and imagine to my surprise, I received it from my husband. I was overwhelmed and thrilled with all the recipes it had. I was excited to get started using the program. I have only a few added, but with time I can add more and throw away all my wrinkled, stained, and torn recipes I have written on paper, napkins, or whatever was available. I also received a beautiful recipe box for Christmas, and I plan on saving my recipes on disk and print some on recipe cards I hope to purchase from you in the very near future. I loved the samples that were included with the program. I am going to tell family and friends about this program, and highly recommend it! Sincerely, Michelle Hoffert __________________________________________________________________ I love your cook'n program. It was the only thing that I ask my family to give me for Christmas. I had A cook on my old pc. and missed a cook book as I share recipes with my friends. Now with your cookbook I can email recipes to my Daughters who I don't see often. Thank you again. Melba Jones __________________________________________________________________ I purchased you program last week and spent most of the weekend working with it. This is absolutely the best program I've come across for a kitchen utinsel. Once you get into it, it is so easy to use and performs more than one function at one time. I especially like the grocery list...saves me time and energy... Suzie Graves __________________________________________________________________ I saw Cook'n at a friend's house and really liked it; especially the nutrition and product database that comes with it. I plan to purchase Cook'n this weekend. The interface to the Palm Pilot was a key feature that swayed my decision. At my friends house we checked out your interface to the Palm Pilot (we have both recently purchased Palm V's). Your feature which allows me to download recipes and shopping lists is just exactly what I was looking for in an interface. Thanks much. Judy Danz __________________________________________________________________ Love, love, love the software. I was bragging about it to my mom who used to cater professionally but is now disabled and she asked where she could get so she could start her own cookbook. She has a friend who terminal from cancer and they want to record all their joint recipes before it is too late. Thanks again for a great product! Diane __________________________________________________________________ Hi, I just purchased your program today. I bought it mainly to organize my recipes. I have put in about 20 so far, and I love it. It is so easy to use. I am not surprised it took someone from Alpine to invent it!!! I am from Highland. Thanks for a great product. DEBB __________________________________________________________________ Hi, Wanted you to know the package arrived just fine. It is by far the best cookbook software I have ever used. Works just great. Now I can get rid of my other two, your product is far superior than any I have ever had before. Going to leave feedback now. Thanks, Sharon __________________________________________________________________ Cook'n has made my life SO much easier. Preparing a menu was always an unenjoyable task for me. This program takes the guess work out of meal planning and grocery shopping. I love that I can create a grocery list directly from the menu I save. I used to dread dinner time because I never new what to cook, now I look forward to it! Thanks, Rebecca Warrenton, VA __________________________________________________________________ Hello, my name is Sharon. I just bought your Cook'n program, and first I just want to say that we love it. I bought it as a gift for my mother, (something that she has wanted for a long time.) Her 2nd favorite feature is that she can add all of her own recipes. Well, she can have me do it for her. There is only one thing so far that I cannot figure out. And that is, if you want to make a recipe that makes enough for 5 people, and you only need enough for 2, how do you get that without having to figure it out yourself. Can the program do that for you? We think your program is great, and we would be grateful for your help. Thank You. Sharon & Donna __________________________________________________________________ I recently purchased "Cook'n with Taste of Home" from you. I am absolutely amazed by this software. Not only is it a cookbook, but it's a recipe library, that I can expand upon endlessly. Never before have I seen such "we thought of everything" features in a recipe software program, yet is still incredibly easy to use. I have purchased recipe software before and found the learning process cumbersome, the features disappointing and the price exorbitant. You really did "think of everything." I'm glad I found your product - it's WONDERFUL!!!!!!! I'll be watching your site regularly for new products & offers. Thanks again for an outstanding product! Cook'n Customer __________________________________________________________________ I recently purchased your Cook'n and love it! I have tried several other cookbooks but found them unsatisfactory. My main goal was to be able to put my own recipes into a system that was easy and quick. Yours has everything! I especially love the tips when you first turn to book on. I have tried several of your recipes and they all have been wonderful! Thank you!! __________________________________________________________________ I just got my new CD, Cook'n with Pillsbury and love it. I like not having to put the CD in every time I want to check a recipe. I love being able to add my own recipes. I have found more recipes that I use in this cookbook than I have in my other cookbooks. Thanks for always updating the cookbook. This was a great investment. Betsy __________________________________________________________________ Hi Dan- I just want you to know that I love my new software - Taste of Home and especially Cook'n Lite & Healthy. My husband and I have started Weight-watchers and I am finding the nutritional information very helpful. Also I can find many of my old favorites on this disc that are lighter versions!! We are having such fun trying all the new, improved recipes we love. Thanks again for making our lives easier, and healthier!! LaVaun B. __________________________________________________________________ Hello, my name is Sharon. I just bought your Cook'n program, and first I just want to say that we love it. I bought it as a gift for my mother, (something that she has wanted for a long time.) Her 2nd favorite feature is that she can add all of her own recipes. Well, she can have me do it for her. We think your program is great, and we would be grateful for your help. Thank You. Sharon & Donna __________________________________________________________________ I started out by buying "Taste of Home" since that is one of our favorite magazines. Since that time, I have added "Cookn' with Pillsbury", "The Barbecue Bible", and "Cookn' Fix & Forget". I love them all! Keep up the great work! Chuck Finney __________________________________________________________________ I've been making two or three meals on my off days, putting them in the freezer for the days I work and the weekends. Whenever possible, I've made double of whatever to save for next month, etc. Thanks for the great recipes! Diane LaFontaine __________________________________________________________________ Thank you for making such a wonderful program!!! I use this almost on a daily basis and have already recommended it to several friends and family members. A VERY satisfied customer..... Lisa Fewox __________________________________________________________________ A little note about Cook'n for Diabeties, my mother-in-law told me to get my own Christmas gift from her and she would pay for it. At first I was aggravated that she wanted me to do this. But then I was okay with it, because I said I will order that Cook'n for Diabeties I wanted. I am using it now, she doesn't know, but near Christmas, I will have to give it to her to wrap for me. ha! Janice Belcher __________________________________________________________________ My husband bought me Cook'n Deluxe last week-end...with a small learning curve, I just planned next week's entire menu...this is wonderful, I have already input a lot of my favorite recipes into the program...it works like a champ!! I will be purchasing quite a few of these for "stocking stuffers" this year. No kitchen should be without this software!!! Thanks again for this software....it probably is the best time-saver ever!!!! Sincerely, Cathy Crowder __________________________________________________________________ My husband and I just purchased the Cook'n with Betty Crocker! I am so happy with the program!! It is exactly what we had been looking for to organize and use our recipes as well as get new recipes to try. Thank you for the great product and I will be passing the word on to family and friends!!!! Very sincerely, Teri Lynn Heschke __________________________________________________________________ I might learn how to cook yet with all this software of yours. You can't believe how much it has helped. I've had friends come over (I'm just a single guy with a dog - but looking for the right woman) and rave about the meals I prepared for them. It's not all that hard if you just follow the directions. In the end I have to tell them my secret, it's not talent - it's your software........ Now if I could just figure out how to use the dishwasher. John __________________________________________________________________ I am here to say THANK YOU! Your software is great!!! I do feel like a part of the family. When I read the description of the software at your website, I thought it was too good to be true (the price, the ability of the software, etc.). I even called your company by telephone to ask if I understood the promotional information correctly. Upon receiving it and using it, I have discovered that every bit of it is true! (I LOVE the nutritional calculation feature!) Thanks so much for your product and for keeping it affordable, too! I will look forward to each newsletter! Debi Self __________________________________________________________________ Thank you for making such a wonderful program!!! I use this almost on a daily basis and have already recommended it to several friends and family members. A VERY satisfied customer..... Lisa Fewox __________________________________________________________________ I am busy typing all my recipes into the data base. I have made family cookbooks before (with pictures) and I am so thrilled that I will be able to do updates quite easily with the computer. Your recipe cards are so cute and will make GREAT wedding shower gifts (just print and done). Thank you so much! I am in love with my new software and your company. I have already been to the web site and will be a frequent visitor. Thanks again. You have a fan forever. Niki Rapanos __________________________________________________________________ I've owned Cook'n 2000 since 2000 when I retired. I began by installing old family recipes and now have over 400 recipes in my file. I am now working with a brand new computer and was faced with the problem of transferring the data. To make a long story short, I hired an "expert" to perform this deed (I'm 81). He was unsuccessful. I emailed DVO and rec'd an answer from Holly. Along with my Texas son who had put all the data on a memory stick, I used Holly's instructions and Voila! all my material was magically imported. Thank you. I couldn't live without my Cook'n 2000. I needed a new computer because I've recently gotten into digital photography and my old machine couldn't support the new demands. Thank you for caring. Sebastian Giacco __________________________________________________________________ Boy Dan, you really are a workaholic.....you and your company rocks..... Like I said before, great product.....I downloaded the demo and bought it within an hour....Keep up the great work. -Dennis __________________________________________________________________ Recently I ordered 4 modules of your cooking software and I have been enjoying it. I'm a Master Cook user for many years and I have to say you made yours more practical... Keep the books coming, I have close to 200 books but I like the convenience of the data base.My preference is gourmet, multi national with emphasis an Mexican, Italian, and Mediterranean. Thanks for the great programs. Hector Labra __________________________________________________________________ Just recently received my first newsletter and I really enjoyed it (especially the recipe entry demo) . Although I had figured out on my own most of what was covered, I learned a few interesting things about the software as well. One thing I haven't figured out yet (if it can even be done) is how to move from entering the ingredients to the bottom instruction portion without using my mouse. Is there a shortcut for that? I am also looking forward, with great anticipation, to the update that will include a working spell checker. I purchased your Cook'n Recipe Organizer last month and am so excited to have found a program that does everything I wanted and so much more. I have been going through all my cookbooks, cooking magazines and my recipe file box and entering all our favorite recipes as well as recipes I want to try. Thanks, Dan, for creating a product that is so easy to use and does so much! Betty __________________________________________________________________ I'm just starting with Cook'n this evening...adding recipes and cookbooks. It is an awesome program. I chose your program over all the others for a couple of reasons. I wanted 3 things from my program: 1. to be able to enter my own recipes 2. to be able to create weekly menus from those recipes 3. to somehow have the program magically know if I make spaghetti one night and meatloaf another that the shopping list should indicate that I need to buy 2 lbs of hamburger (vs some programs that simply said 'hamburger') Your program does it all. An added bonus (which I have yet to play with) is the 'Send to Palm' feature!! So, I'm reading your help files and learning. Keep up the good work and know it is appreciated. peace... annie __________________________________________________________________ I bought the Taste of Home product and have been SO EXCITED. I've been telling bunches of people about it. I was the cook for a Girls Camp last summer and while it was a wonderful experience, it took me clearly a month of work to put it together. I had to find recipes, make menus, adjust them for size, figure out how much of each ingredient to use by consolidating the recipes, and then making a shopping list. Then when camp was over everyone wanted a copy of the recipes! As you can see your software does all that for me. All I have to do is type in my menus (and input recipes if they aren't in there already) and the rest is done for me. All I need to do is shop. In fact I'm so jazzed, I'm using it for my family too and helping to manage my diet by planning in advance and making sure I shop to have all the ingredients on hand. Thanks, Marcia Morrow __________________________________________________________________ Just to let you know I have been bragging about the Cook'n cookbook to all my friends. One of the features I always mention is the ability of the program to adjust recipes for a different number of servings. I think it is a great feature. I don't care how it works, I'm just glad you did it. Keep up the good work. VERY pleased with program! I cooked aboard a fishing vessel for 17 years (Cape May, NJ), feeding 5 hungry fishermen, then 15 years in B&B business cooking breakfasts for up to 15 guests. I am now the chef at a local senior center cooking lunch for 60+ people. I was apprehensive about making the transition, but the ability to change number of servings and have the recipes adjust accordingly is heaven sent and has given me peace of mind and made my meals very successful thus far. Cook"n will be used much in this kitchen! Jody Himebaugh __________________________________________________________________ I have finally gotten the chance to experiment with the software and I wanted to let you know that you have a terrific product. I have been recommending it to all my friends. Keep up the good work! Jennifer C. McGinnis __________________________________________________________________ Your product far exceeds my expectations! It is awesome! What a lot of work you have done. Harlie __________________________________________________________________ I used the Cook'n products last year to make my brother an heirloom cookbook/photo album for a wedding gift, it turned out beautifully! Thanks so much. Samara Keller __________________________________________________________________ I particularly like that you can enter ingredient descriptions before and after the ingredient name. It's very easy to enter ingredients. It's great that you can include another recipe as an ingredient. I also really love that I can transfer shopping lists and recipes to my palm pilot. How often have I been in the store, had an inspiration to make something other than planned, and can't remember what ingredients I need. I'm also looking forward to adding some of your cookbooks for additional recipes. I'll be most interested in recipes featuring natural, whole foods (vegetarian). I like the idea that you can add pictures. I have am planning to photograph some of my favorite recipes with my digital camera. Again thanks for a very useful product. Beth F. __________________________________________________________________ I wanted to let you know that I did a review of DVO enterprises. You can go there and read what i wrote, if you like...here is the link: DVO Review. I have gotten lots of great recipe cd's from you, and Ive always loved corresponding with you...your group is always very helpful. I thought I would repay your service with a little free advertising. Dont be surprised if you get a pretty large influx of people ordering cd's from you. I've been spreading the word lately...you all deserve it! I just hope to be able to save up a little money and buy a couple of other titles I have really had my eye on! God Bless! Annamarie Rutschke __________________________________________________________________ Im always talking to people about you, DVO enterprises and your great software... I used to use mealmaster, and several other recipe software programs, and I got fed up with them and gave them away...they were too much of a hassle to use, not very user friendly, and the company never responded to my emails or any other communication. You and your company are fantastic...and I will never stop singing your praises to all my foodie friends out there! Annamarie Rutschke __________________________________________________________________ I absolutely LOVE the Cook'n software!! I use it DAILY and have told my SIL and others about it. It's really transformed how I cook. Thnx so much. Have a great weekend. Lynn __________________________________________________________________ My wife and I love your software. We have been entering some of our family's favorite recipes and love the ease in entering them. We have so many recipe's (we ordered Cook'n Deluxe and Cook'n for Diabetes) now we'll surely be able to find something to eat. Annamarie Rutschke __________________________________________________________________ I love the program and have told a few people about it which I think will also be ordering it also. It is a very easy program to use, actually it is the best one I have found so I am very happy. Nancy __________________________________________________________________ I was impressed in '98 when I got my first CD, and continue to use it all the time. I am cooking for only one now, being widowed. You have some of the best recipes I have ever found. Thankyou for a wonderful product. Candy Clark, Byron, WY __________________________________________________________________ Thanks for the news letter im a working dad who has just recently started home cooking and i am trying to broaden my cooking possibilities and i find your program very helpfull thanks again Mike __________________________________________________________________ I read your story on your website and just ordered a Cookin' CD for my husband who loves to cook. It is a Christmas present. Anyhow...when I read your core values...I just wanted to salute you for your convinctions...we need more companies with these core values today. Hats off to you! __________________________________________________________________ I would like to commend you for what you have done. I have been a Mastercook fan for years but any program that has no support is a dying program. Your program is a salvation for those who are serious about a cooking database. I have also been working with computers since 1953 with mechanical computers used for Naval gun fire to large mainframe computers for Unisys Corp when I retired in 1994. Therefore I know that program changes such as we talked about are not as easy as most people think. Have a Merry Christmas (I hope you think this is political correct) and a Happy and prosperous New Year. John Reece _______________________________________________________________ SERVICE & SUPPORT ________________________________________________________________ Hi Dan, I just wanted to let you know that your technician support person named Jeff is totally awesome!! I had not used my computer in several months due to being out of town for my dad's funeral and my mother-in-law's funeral. My downloads were a mess. I contacted Jeff and he cleaned up the mess and gave me valuable advice. You should definitely be proud of him and give him a "raise". He sure knows his stuff. Thanks for the great support. MaryAnn Heinrich ______________________________________________________________ I really appreciate it! You guys are the best! Any time I have had a problem you have been so nice and very helpful! Thanks again, Sherry _______________________________________________________________ Hi Dan.... I just wanted you to know that I just got off of a "shadowing" support session with Jeff Hammond and he was fabulous! He was very helpful and was able to fix my problem. You have a great employee! Thank you! Heather James _______________________________________________________________ Wow! Your customer service is excellent. This is the third time I have called with a question and had it answered immediately - no "choose number one" or "it must be a problem on your end". How refreshing! I love this company!!! Diane C. ______________________________________________________ Dear Sir, I want to thank you not only for a great product but for your wonderful support staff. I have had Cookn' Deluxe for several years. I bought it to help me in my Family and Consumer Sciences Classes (home ec). It is great to be able to print out a recipe and divide or multiply it for each kitchen group. I recently left the classroom to become a state supervisor with the Mississippi Dept. of Education. I supervisor over 350 teachers and I have recommended your program to many of them. Last week my office IT person was updating my computer at work and didn't realize what Cookn' was and uninstalled my program. I was at the point of tears. I had many recipes on it and thought they were gone forever. I contacted your support staff and explained what happened. The tech Jeff was able to restore my files, and reinstall the program. Thank you so much. Dianne ______________________________________________________ WOW!!! I'm absolutely floored at what an amazing and generous company you work for!!! I've had Mastercook for years and never received any support from them when I needed it nor did I receive a single perk for being a customer. I'm singing DVO's praises to everyone!! Thanks again Barbara. Heidi ______________________________________________________ To whom it may conern, I very rarely contact any company (even with complaints) but I feel this one is necessary. I contacted your customer support and Mr. Jeffrey Hammond handled my issue. Almost exclusively when I need to contact a company's support department I am usually placed in the hands of a staffer who is reading from a list of "Try this First"'s and who has very limited (if any) understanding of the product or the problem. I was pleasantly surprised to find this was not the case with your company. Mr. Hammond, it appears, is very well versed with your product and the technology. He handled my issue quickly and quite satisfactorily. I applaud your company for hiring capable technicians and not out-sourcing your technical department. Joe K. ______________________________________________________ Hi, I just wanted to mention the excellent support I received from Jeff who resolved an issue with your software. Although it took some time, Jeff was very pleasant and completely resolved the issue. As I've mentioned many times, the support one receives is just as important as the product. That's an attribute that seems to be missing with a lot of companies, but, happily, not yours. Thanks, again, for a great product. Sincere regards, Steve B. ______________________________________________________ Thank you for your timely replies. I ordered from your company via telephone. Mike took my call. He was very polite and helpful. I am a disabled veteran and can not travel very far outside of our small town. Forrest W. ______________________________________________________ Hello Dan, I just want you to know that Jeff did an awesome job fixing my Cookn's so that I can run it from a thumb drive. He is worth every bit of his pay, even a raise! Please do everything that you can to keep this intelligent, courteous and kind young man around. Once again Cook'n to the rescue! Kathryn (Kay) ______________________________________________________ Just wanted to thank you so much for retrieving my cook n files and importing them to the 8.2 version. The tech who helped me was so pleasant and very efficient at getting the task completed. I know why I've liked your software so much. Jane B. ______________________________________________________ Thank you so much...What a blessing to be able to contact DVO and get help like this!!! I am so relieved I cannot even begin to tell you...I counted that there were over 50 recipes lost AND YOU FOUND THEM....So glad I have Cook'n... Thanks a million times (and that's not enough) Cissy P. ______________________________________________________ I was closing my Cook'n and a reminder popped up asking for my opinion of the Cook'n product. I have written a couple times before to tell you that I love this product. At first I was a little frustrated with the printing options, but since the new upgrade I love all the flexibility of being able to print out the recipes to fit my own cookbook. In addition to loving the product, I want to voice my gratitude for the excellent customer service I received today. I had moved Cook'n from one computer to my laptop and had some major problems. Jeff was so patient in helping me get it back to the way it was. He was very professional and helpful - and he didn't make me feel stupid!! Thank you so much for recognizing that in these hard economic times, what keeps loyal customers is the quality of customer service. Even though I'm not able to purchase new cookbooks on a regular basis, I love using the cookbooks I do have and look forward to any opportunity I have to purchase more.. I think my family and friends are sick of hearing me rave about your product. The Fields ______________________________________________________ This is a good cooking program, and it keeps getting better. I purchased my original program in 2003, and i have been upgrading it ever since. Your excellent customer service is what keeps me coming back to enhance my program. Phyllis ______________________________________________________ I have to admit I expected poor service and was surprised that I received excellent service. That is rare. I apologize for being so cross. Shawna ______________________________________________________ Hi Dan, About 9 years ago I purchased Cook n 2000 and have really enjoyed using the program especially producing my own recipe book. You can imagine my frustration when I purchased a new computer that had Vista and during the data transfer I lost all those great recipes. With the help of a friend the cook n 2000 was reinstalled and I proceeded to re enter all my recipes only to have something go terribly wrong and I lost them once again. I contacted your help desk and was lucky enough to get Jeff who worked for hours getting the latest version of your program installed and finding those lost recipes and transferring them for me. I now have about 80 percent of my lost recipes and I am one very happy user. I wanted you to know how committed Jeff was to resolving my problem, I even made him late for a softball game but that did not stop him from giving his all to resolving my issue. I will be with you for years to come and will let all my friends know what a great program you have and that you back it up with even greater service. Thank you once again. Tina ______________________________________________________ Your staff was very helpful in getting me thru the process. Bravo to the support staff. You have good staff and a good recipe program. I will continue to be tell others and support of your program. You are all blessed. Denis ______________________________________________________ We want to write to let you know how much we appreciated the help we received from Jeffrey Hammond of your technical staff. We were getting so frustrated trying to export Cook'n recipes from one computer to another and then to import files from Master Cook. Jeffrey took the time to walk us through it step by step and was so professionally helpful. We tried doing this on our own using the help files numerous times and were not successful. What took us hours of frustration was accomplished by Jeffrey in just a few minutes. Just want to make sure you know what a valuable employee he is. Donald & Jean Perillo ______________________________________________________ Wow, what a great surprise. Your answer so quickly and very kind. This is what should be called top service. Thanks for so much attention and being so correct. I appreciate it a lot. Will pass on the site and ask all of my friends to join too. Once more many thanks for sending me the necesary link and will be looking forward for all the surprises on the so usefull website. Frank ____________________________________________________________ Dan, David has been a blessing to me as he lead me through my mess. I am a happy customer. He deserves a gold star right in the middle of his forehead. I can fell him squirming. :} Best Regards, Betsy in good ole Pittsburgh ____________________________________________________________ I talked to your tech support people yesterday. David had me up and running in a matter or seconds. He was WONDERFUL!! Thanks for the follow-up. I love this program and knew there was a way to get it up and running, but not sure how. David made it look easy. He walked me through each step. I can't say enough nice things about him. Lynn ____________________________________________________________ Thank you so much for your assistance today. It was a delightful experience talking with you. I commend your company on their Customer Service which is sadly lacking in other industries. You were very pleasant and professional with a person touch. I have enjoyed my Cook’n software for many years. I think it is the greatest invention in this century. Sincerely, Ellen _______________________________________________________________ Thank you very much. I just have to say I have been extremely impressed with the customer service I have received from your company. I have never waited more than 24 hours for a response and usually I get more than one to let me know that you are working on it. Thank you for the wonderful product and excellent customer service. Allison _______________________________________________________________ I love the support that I received from your company. There have been other companies that felt bad that I had a hard drive crash, but basically told me I should have backed up the downloads. Yeah, I get that, but I didn't... I was actually frustrated and didn't want to contact any other company and then I found Ryan! Ryan, thank you so much! 5 Stars to your support and customer service!!! Connie _______________________________________________________________ David, Thanks for all the help in recovering my lost downloads after a disk crash. In this day and age when a lot of companies are basically abandoning customer service, you guys are great. Regards, Alan Holbrook _______________________________________________________________ My bragging about DVO, Cook'n and the great technical support has once again been validated! You are all a great team. I have had to contact you very little but each and every time I have had an almost instant response that is easy to understand, perfectly correct in every step and sent in such a way that doesn't make me feel a bother or inept. Keep up the good work and I will continue to recommend DVO as a wonderful company that obviously cares a lot about their family of users. Thanks again, I'm off to cook! Peg _______________________________________________________________ Dan, I have used Cook'n for some time now. Two days ago I started having problems with my computer and thought that I had lost all the recipes that I had put into the computer for months! Needless to say I was a bit upset, but started reinstalling my Cook'n. The problem was that I couldn't see all the cook books that I had installed. David was able to help me to get them all back up when Cook'n opens. As far as I concerned this man needs a raise!!!!!!!!!!! He has saved me hundreds and hundreds of hours putting my personal recipes back into Cook'n. I cannot tell you how much I appreciate him. I hope that you keep him around for a long time. He and Barbara are some of my favorite people. Sincerely, Kathryn P. _______________________________________________________________ Dear Dan, Tuesday March 10, 2009, I had difficulty with my Cook'n Update Organizer. After calling your support phone number I was connected to your employee, Jared. His patient help in reconciling the problems I was experiencing was not only surprising but gratefully welcomed. As a novice computer user I appreciate people like Jared, who not only took the time, but also helped me by not rushing me as I followed his instructions. Thank you for employing this type of person. Sincerely, Pam _______________________________________________________________ Dear Dan and Other DVO employees! I’d had issues earlier today trying to download one of the CD’s; lo and behold, after prowling around on the website, I found the error and how to get the book to load! So thanks!! Y’all fixed it for me!!! Catherine _______________________________________________________________ Hi You people are just the best. All of the problems that I have had are being helped. I never thought I could learn about moving margins in a program or downloading internet programs and have them work. Yeh for me!!! Now, if you could give me help in cleaning my house so that I can have fun playing with my Cook'n stuff! Thanks Again Berie _______________________________________________________________ Thanks for your help. I am totally impressed with your customer service and DVO's Cook 'N Club. It is like working with someone in your family. Please tell Dan O. he is blessed to have you on his team. Thanks, Karen _______________________________________________________________ I must say this is the best recipe software I have ever owned, and you guys are just the best, and that technical support is just awesome. Keep up the good work. Thanks, Rob _______________________________________________________________ I will be sure to pass along to my friends & family how nice you all have been. Kathy _______________________________________________________________ Hi Dan and all staff members: I must say that I received the best help that I have ever gotten from any program. I chatted with Barbara and David. David called me and walked me through the problems and restored the program and all my recipes. I mentioned upgrading. He offered me a good discount. He never pushed the sale or anything. How wonderful it is to deal with a company that puts its customers first. I love the program so much and look forward to the upgrade. I am a happy camper. Eleanor _______________________________________________________________ Dan, I would like to thank you for the fast action I got on a question that I had. You guys are great. I have already bought a new cookbook and plan on buying more. Thanks again. Love the recipe program. Hugs, Debbe _______________________________________________________________ Dan, I had recently had a computer crash and lost a lot of my files. My husband was able to restore most of it. But one of the most important things I lost was all of my recipes in my DVO Recipe Organizer. All I could do was cry...I had years of recipes that I had typed in it and just knew that I would never be able to get them back. With nothing to lose, I called your company and spoke to one of your employees. And unknown to us we did have a back up file. He was able to repair the problem and help my husband restore my recipes. And was very helpful when we called him back with a couple of other questions. I can not tell you how important his help was to us. And I just wanted you to know how professional, helpful and kind he was. I don't know what I would have done if he had not be able to help us. Sincerely, Jacquita _______________________________________________________________ I want to commend your company and the tech support for a fine job. I love love the product and have been a customer for a long time andintend to be a customer as long as I can sit at this computer. Sandra _______________________________________________________________ Thanks to all your Team, the service is excellent and very professional. These days its rare so believe me when I say it's truly appreciated and keep it up, it's great! Thanks again for everything, Francine _______________________________________________________________ Hi Dan, How nice to receive a welcome letter from you! I have to tell you I am impressed. I recently had a problem with opening my cook n software program and I e-mailed your support team and they were very prompt in getting back to ( a big plus ) and the answer I received was in very easy to understand language... :) and it worked!! I now can open and use my program again. Can you imagine how happy that made me . I was enjoying the program and adding my own recipes and when I thought I lost my recipes I was upset to say the least. But your support team was wonderful! Its nice to see a company that is eager to help the consumer . Please keep up the good work that you do. I know it can't be easy to keep everyone happy but you sure do try hard!! Thank You from a very happy customer... :) Elaine Rock _______________________________________________________________ Dear Dan, I bought you program back in 2002 and just wanted to say how incredible this program, and your staff is. How you listen to suggestions and take care of problems. This is what makes your business what it is today. Just upgraded to the latest version, it is fabulous. Jared in tech support is amazing, is patient, listens and takes care of problems. It is great to get USA tech support with the same group of people, instead of out of the county, where is someone new each time. Best wishes and forever success for you and your family. Ileana Feltman _______________________________________________________________ You're the best! I can't say enough about your fantastic products and your amazing customer service. I'll be sure to tell everyone how pleased I have been with your company overall. Thanks again for all of your help. Terry Amann _______________________________________________________________ Wow.....I'm as impressed with your customer service and support services as I am your software!! I easily reloaded the Cook'n Recipe Organizer on my new PC, went to the FAQ and followed the instructions to move all of my recipes and in 10 minutes I was up and cook'n again!! Thank you so much! At the hospital where I work we strive for excellence and are always looking for good examples to share! This is one story that I can't wait to share. Thanks Jane _______________________________________________________________ Just wanted to let you know that I finished the download and ran it before taking off for work and so far seems to be working.... I thank you so much for taking the extra time to get this fixed.... Thank you Brent. Job well done. Vicki _______________________________________________________________ Dear Mr Oaks I have used Coon N 99 since early 2000. I produced a single page, loose leaf type cookbook with recipes from the Hart family and our ancestors. My finished product is almost 3 inches thick. I keep mine in a 3 inch loose leaf binder so I can add recipes as needed. The Cook N 99 software provided an excellent means of producing my cookbook. Now all my living Hart relatives have a copy of the family's favorite recipes. The bad news is that four or five years ago my computer "crashed" and I lost all my data in the recovery process. I recently purchased a new computer and when I tried to install the software it would not work. I contacted your company via internet and they gave me a link to download an updated version of Cook N 99. Thanks so much for your and your staff's excellent support. Eugene Hart _______________________________________________________________ Dan, I love to cook and spend a great deal of money online buying cooking appliances and utensils on ebay and Amazon.com. I LOVE your company (based on the EXCELLANT customer service I have received in the past) and will now check to see if you carry what I am looking for when I make my next purchase. Hats off to you for the fun, the free gift, AND helping me find another place to shop online. Jana _______________________________________________________________ Dear Dan: I just needed to comment that your support staff is very good and efficient! I had some problems with my Cook'n when I switched to windows Vista. They got back to me very quickly and were able to help me get it working correctly. Sincerely, Louise _______________________________________________________________ Dan, I read about you and your family for the first time this morning. I feel especially fortunate to be on a mailing list that introduces you, your family, your achievements, and values so vividly -- each more beautiful than the other. You are richly blessed and those in your company also. May God continue his rich blessings and please continue your web site for us who tend to build new families, friends, and values because of the faith it/you[and the likes of it/you] tend to restore. This was a superb transmittal. Most Sincerely, Elaine P. __________________________________________________________________ This morning I decided I would work on my phone call errands to get help with problems that I had been accumulating. I called one company that evidently out-sourced their customer service because I had to constantly ask the representative to repeat what she had said and I completed the call totally unsatisfied with the results and experience. Then I decided to tackle my Cook'n problems. A few weeks ago I had installed the Betty Crocker Deluxe CD and after the install only had the BC deluxe books in my Cook'n. I had lost all of the recipes that I had added. 'Woe is me!' I thought. I tried a couple of times reopening the software hoping that my recipes would be back. Didn't happen. Also a few weeks ago I was organizing my computer CDs and comparing them to the list of CDs that I thought I owned. I could not find the Cook'n Italian cd that I had listed that I had purchased. After many hours of searching for the cd and not finding it, another 'Woe is me!' escaped my lips. I had studied the support section on your website and could not find any solutions for my problem. So I decided I needed to phone for help. The phone was answered quickly (first surprise), I was asked what I needed and directed to someone who could help me. Anytime I was put on hold, which was not for more than a minute or two, it was refreshing to hear the comedy and laughter...sure beats the sale pitches and your call is important to us that I usually hear while waiting. The tech who answered, listened to my problem and said he could help me and would send me an email with the solution. Then I asked him if he could check my sales history to see if I purchased the missing cd. His history did not go back far enough so he connected me to sales. The lady there checked her records and did find that I had purchased the cd...what a relief to know that it was the cd that I had lost and not my mind. She then informed me that she would email me a new copy of these recipes. WOW! I was not believing this service I was receiving. It was so refreshing! Within a few minutes I had both emails. Using the tech email solution, I was able to find the backup and restore my lost recipes. Whew! Then I tried to reinstall the Betty Crocker Deluxe. My problems began again. Either I could not load the BC Deluxe books or I wiped out my personal recipes again. I called back and went through the same pleasant experience getting to the tech. This time he talked me through importing the recipes from the deluxe cd rather than using the setup program. While these recipes were loading, he answered several questions that I always have during the load process. After getting the deluxe recipes loaded, I hung up and was able to download the Italian recipes. As a result of this pleasant and refreshing experience, I wanted to let you know what a great group of people you have working for you and representing your company. Thank you for a great customer experience. It is a good thing to have a superior product but even better to have a superior support team. You should be proud! Thank you. Alice __________________________________________________________________ Thank you so much for getting back to me so quickly. I was getting ready to call when I thought I'd check my mail first. I didn't leave a message, in my experience I usually never got calls back. But one of the reasons I chose your software was because customer service reviews were high. So I don't doubt that at all, and you have also proven that. Thank you again and if I ever need to call again I will be sure to leave a message. Diane __________________________________________________________________ Hi: I would like to thank you for your prompt attention to my order of silicone bakeware. Received in perfect order and have done quite a bit of baking since they arrived! I love the product and will be using my 20% off coupon in the next few days. Thanks again, Deborah Duder __________________________________________________________________ Thank you again for being so incredibly customer service oriented. It has made you stand out amongst the rest. Thanks again, Cheryl Stark __________________________________________________________________ Hi Dan! Today I received the Gingerbread House bake set I purchased from you a few days ago. I look forward to using it. You enclosed a CD Quick & Easy breakfast recipes, and I thank you very much. I used the coupon you included to purchase the Cook'n for 2. I thank you for the coupon. You are a generous man and you have a great web site. I can purchase anything from you secure in the knowledge that I will be more than satisfied with whatever I buy. Say, how is that bouncing baby boy doing?. A devoted customer, Penny Burwell __________________________________________________________________ Dan, I found your website while searching for a new pizza stone. I found a whole lot more and put it on my list for Christmas. I received the pizza stone, pizza cutter, tamale steamer, and tortilla maker. All of the products are top notch. While my sister-in-law was on the site ordering, she found things that she really liked and purchased for herself. I would first like to congratulate you on holding true in your morals while your company grew. I really appreciate business' that put a great product out at a good value while keeping priorities that are truly important; people. I work for a multi-billion dollar company that could care less about the front line workers and have no problem telling us just that. Thank you for doing it right. I will continue to support your website and refer it to all of my friends. Good luck and peace to you and your family in the future. Sincerely, Shawn Mason __________________________________________________________________ Hi Holly, Thanks for your help. Again, let me say thanks to your whole staff -- DVO provides great customer service and support and I want to be sure you know that I appreciate it. I get tired of bad customer "service", so I am careful to always says thanks when I notice it being done well. Thanks! Barr __________________________________________________________________ I just want to let you know that your online helper Brent was just great. He helped me out alot and helped me make a informed decision on what software would be perfect for me. You have a great staff. Thank you and I just can't wait to get it I would have purchased the overnight air but I didn't have the extra money. It took me a long time to save enough for the software. Thank you and have a bless'ed week. Jill Mackay-Wilson __________________________________________________________________ Hello, Again, thanks for the great service. I have purchased several of the DVO CD's and do not regret any of the purchases. I recommend your site to anyone and everyone that is talking about computer based recipe programs. In addition to being a great information source, your support is equaled by no one that I have dealt with. Reid Vass __________________________________________________________________ Hello........... I just wanted to thank you for your wonderful product and the efficient customer service you provide to back it up. Recently, I had two "problems", if you will, and both were taken care of expediently and without playing 1,000 questions from your customer service representatives. They were very trustworthy of me and what I told them on the telephone - which seems almost unheard of in this day and age. Most companies will not even give the customer the benefit of the doubt anymore, nor do they like to make good on their obligations to correct situations without giving the customer tons of grief. Anyway, just wanted to pass this along to the president of the DVO company because too many times you only get to hear the negative and never enough of the positive! Sincerely and Best Wishes on future endeavors! ~Kathy Rubinic __________________________________________________________________ Hello, Thanks for telling me about the New Voicemale CD!! I just love this group and had ordered their collection previously. But, I always wondered how I would find out if they ever recorded another CD. I ordered their new one just now (along with some other stuff!). I do enjoy your notes and videos. I have lots of Cook 'n CDs and I also use Tickler (which I absolutely could NOT survive without!!). Merry Christmas, Rebecca Atwood __________________________________________________________________ Thank you, thank you, thank you!! My computer crashed and I lost everything. I contacted DVO support and got the opportunity to download Cook'n again at no additional charge. What wonderful customer service. Thanks again. Sandy Padar __________________________________________________________________ Dan: Thanks for your quick response to replacing the broken DVD that was sent with my pressure cooker (which, by the way, is an excellent product). I understand how things can happen and I judge people and a business by the way they handle such situations. I would recommend your company to anyone. Sincerely, Vin Nappi __________________________________________________________________ Desi, Thank you very much for your reply, I cant wait to try it out!! Martha Stewart can learn a thing or two about how to treat people from your team!! I emailed her as well, over a week ago. Yesterday, I got a reply that basically said they are too busy to look into my question and I should put my question on their message board...which I had already done with no success. Two days after I sent you the same question, I got an answer! I can't tell you how much I love this program and the cooking support. I am a self taught cook. Cookbooks don't have answers for some of the questions I have every now and again. It is nice to know there is someone there that can help me when I need it. Chris Lopez __________________________________________________________________ Dan, You sound like a really nice husband.and father. I am really enjoying your web site and e-mail updates. I've also tried a couple of your recipes and they went over very well, so I've put them in my "favorites" recipe file. Hope your new baby is doing well! Linda J. Styles __________________________________________________________________ Hi there :D I just wanted to drop you a quick email and let you know how pleased I was with Cook'n's Customer Service and especially Brent. He spent quite a bit of time with me today discussing the features, advantages of Cook'n software, as well as answering in detail all my questions. Because of Brent I am now the proud owner of 4 of your cooking software products. Customer Service like his is unheard of in this day and age, but SOOOOOO refreshing. I hope your company continues to offer such outstanding Customer Service and I hope Brent gets a very well deserved pat on the back...excellent job done :D :D Have a great day :D __________________________________________________________________ Dan, I ordered one of the necklaces [the free-form? style] and I am very impressed with it. I have just the right outfit to wear it with. Thank you for notifying me of this wonderful necklace and what a bargain! Betty __________________________________________________________________ Holly, Thanks so much for your help. Everything seems to be working now. Your instructions were perfect. It is great to know that you offer this excellent support service. I am having a great time organizing my own recipes with your easy to use program. Sincerely, Jerry Anne Morris __________________________________________________________________ Well wonder of wonders!!! It really is ok. I just turned cook'n on again and the programs that didn't show the opening video are now showing it - all is really well :) I am soooo sorry I was such a pain. I do think everything is perfect now and I won't have to bug you anymore. I kept a hard copy of your instructions if, heaven forbid, I ever have to reinstall everything. And I saved the .exe files of the three programs that you sent me. So I think I am set when the day comes that I have to get a new computer! Thank you again Holly - you are absolutely wonderful. Please take care and let Dan know how very much I appreciate the customer service, and you, especially. Gratefully, Gigi __________________________________________________________________ Your DVO cookbook software saves me time and money. The recipes are clearly written, kitchen tested so that I know that the recipes will work and that they will taste great too. The recipes also print out beautifully and I can even print out a shopping list to take to the store. What more can you ask for? You just can't get that from a printed cookbook. Keep up the good work. Merry Christmas to you, your family and to all the workers behind the scenes at DVO. Mary Ann Campbell __________________________________________________________________ I've had Cook'n Deluxe for 5 or 6 years and have always been thrilled with what it has to offer. If I've ever had a problem with the program, you have helped me immediately and corrected the problem. Thanks for having such a great company. Your Christian based philosophy is evident with all my transactions with you! Thanks, Paula __________________________________________________________________ Absolutely love your product. I'm thinking about adding a class on DVO cooking to be offered through our local community college. Dorothy Rivett __________________________________________________________________ Thank you, Dan! I have already had the pleasure of experiencing your top-notch customer service, and am now enjoying my software very much. I am happy to be doing business with you. Regards, Mary Jane __________________________________________________________________ Hello, I just wanted to say you guys are great, I really enjoy reading your DVO issues. I just wondered when the February one is coming out. I would really like to see it. I can hardly wait from month to month. Thanks for all the great recipes, and for your time. Sincerely, Angie __________________________________________________________________ Hi Dan! Just wanted to let you know how much I appreciate your product and your assistance! I look forward to reading the newsletter...and wish you the best in developing your business. This is a GREAT product! Best wishes, Kristen __________________________________________________________________ Dan, I want to recognize Holly in your Support department for the customer care she has done in helping me convert from MicroCookbook to Cook'n. I recognized a few months back that my MicroCookbook was running out of gas and I needed to convert to another software. However, there was no simple conversion programs available due to the age of my software. I sent out E Mails to several different recipe software companies requesting assistance on converting to their software but Holly is the only support person that responded in a positive manner. She said " I can do that for your". What a relief! It saved me from starting over again rekeying my recipes. Her attitude reminds me of my days in IBM when we made that extra effort to ensure that our customers were happy. An ex IBMer, Bob __________________________________________________________________ Dan, I just want to thank you for the Mother's Day message and say it's the little things you do such as this that won't let me stay away. You don't run your business on a stingy budget, but invest in the smaller cost ways to become a much more effective enterprise. I appreciate that along with what your website stands for. It's refreshing to see someone out there doing business that hasn't lost the moral fabric our country used to be made of. Thank you. Karen __________________________________________________________________ Thank you!!!! I've been waiting and wondering if you'd do a Cook'n Mexican. It's one of my favorite foods! Once more, you have a fantastic website, cookbooks, products and newletters. Love it, Love it, Love it! A big THANK YOU! Carol Sparks, NV __________________________________________________________________ Dan, My new business partner (my niece) and I are looking for software to help us organize and analyze recipes that we'll be using in our new entrée preparation business that is opening in June. Angela happened to come across your website, and it appears that this software may be just what we're looking for. What really caught my eye, though, was your bio. Angela is the mother of three young children and family values are extremely important to both of us. I am also impressed with what seems to be your high level of integrity. I'm praying tonight that we can maintain the same level of focus and not let the "almighty dollar" claim our souls. Thanks for the inspiring story of your real success. Sincerely, Gayle __________________________________________________________________ Thank you for contacting me. I actually just purchased a new computer and had to load in the program again. I have used Cook'n 109 for years and enjoy it. I also appreciate the free updates. God bless!! Jacque Fuller __________________________________________________________________ Hello Dan, I just wanted to drop you a note to say I was very impressed about the quick and curtious response I received today. This was the first time I've ever ordered something online AND did an online chat for service. Brent was helpful. If this is any indication of my future business with you and your company, it will be enjoyable. Thank you. __________________________________________________________________ Thank you for the best laugh I've ever had! I listened to Don's Song today, and I've been cackling like a hen ever since .... my husband's name is Don, and I made him listen to it, too. (Not that he looks anything like the guy in the song, but it was still a scream!) If laughter is the best medicine, well I'll be so healthy! Thanks again, Karen Erb __________________________________________________________________ I had changed computers, 1 had win2000 and am now running WinXP. I tried to transfer the program over and wouldn't work. Your employees helped and everything is normal. Thanks!!! __________________________________________________________________ Dear Mr. Oaks, I have called your tech support this week to help me out with the software. Just wanted to let you know that your staff is wonderful! Both people that I spoke with were so pleasant, patient and knowledgeable. They had to practically hold my hand thru correcting the problem because of my lack of computer skills, which they did very kindly. I hope you appreciate what good people you have working for you, I certainly appreciate them & their great help to me. My software is working beautifully now thanks to them. Thank you. Deb Leclerc __________________________________________________________________ This is just a note to say Thank you!! Some time ago I bought and religiously updated Cook'n Deluxe (Version 6.0) mainly for preserving family recipes. Last night something zapped my surge protector and corrupted the recipe files. I lost access to all recipes. Fortunately I had uploaded my backup files to my broadband on-line storage file just a few days before. Now, I know only enough about computers to get myself in trouble, but with only moderate problems I was able to uninstall, reinstall and download my backup files and I'm back in business. Continuing to offer the updates is above and beyond the service that most companies offer. Thank you __________________________________________________________________ I was having trouble getting all my Master Cook in with my Cook'n until I discovered a very simple thing and after that it all went smooth as silk. It had to do with the recipe names. If they were too long then you couldn't import the book in one fell swoop. When I went back and edited the title of the recipe and made it shorter everything went in like a charm and all 31 books are now a part of my Cook'n. I am so glad that Cook'n is here to stay and the recipes are so easy to scale to just 2 especially at our age. But if the kids are here then I can scale them to 14 or 15 with no problems. Flexibility at this point in our lives is a big help. By the way the instructions that Holly Hill sent to help me with this were a terrific help. Thanks Loads! Margia Prince __________________________________________________________________ Dear Dan, Imagine my suprise when I went to the front door today and found a package from you with three items in it! Thank you so much for the Cookin With Kids software and Bible Reference Library. That was really terrific of you to donate these items for our school. Thank you again for your thoughtfulness. God bless you, Andi Elliott __________________________________________________________________ OK, after 3 days of looking at your product, and Brandon 's quick responses to my emails (thank you!), I purchased your organizer program, plus the veggie and smoothie recipe books. I've used Mastercook for close to 5 years now, and I love your product! Its far easier to navigate, and much easier to use! I'd love to see the ability to add videos to future releases. I've got some cooking DVDs and would love to add clips from those recipes to my own cookbooks. My wife and I would love to see a Vietnamese recipe book (heavy on the vegetarian please!) and a vegan raw foods book too! Thanks for a great product! Bob __________________________________________________________________ THANK YOU for your "Dan's Club". You have saved my Christmas! I am going to order the Snickerdoodle mixes for my neighbor gifts and the fit n forget for my relatives, and I might even have enough budget leftover for Santa to come!! :) __________________________________________________________________ I just wanted to take a minute and thank you so very much for this idea.. I have so many of my mothers recipes that have been written down.. What a great idea for sharing these memories...I probably won't get them all done this year but that gives me a whole year to do them.. Again thank you so very much for sharing this.. A very Merry Chirstmas and Happy New Year to you and your family... Claudia Ashley __________________________________________________________________ Merry Christmas Dan, I would like to thank you for the enormous pleasure I get each month when I receive your Home Cook'n Newsletter. It is filled with delicious recipes, techniques and excellent tips. Kathy's demo's are always fun to watch and very helpful too. So far, I have been very happy with every recipe that I have tried. I also have a couple of your programs that I have enjoyed using. With each Newsletter, I learn something that I didn't know. It may be a tip or a technique, but mostly information from you on using the computer. I need all the help I can get there. I do thank you again for sharing. I wish you and Kathy the very best of Holidays and a New Year filled with Love, Hope and Happiness. Happy Holidays, Ann ______________________________________________________________ I must let you know how much I am pleased to get your email. For some reason I already feel that I am part of a big family who really cares. I love you for your friendly thoughts and the suggestions about making a family cookbook. That is just what I want to do for my three grandaughters. They are still young, but maybe if I get started now, I'll have it finished by the time they get married. That is a great idea, when I print a recipe, I can just print four. Thank you for making me feel good about my purchase. Dewana Butler ______________________________________________________________ Excellent. I am so excited about your program. And again, I appreciate you answering my question. I asked you the same question I previously asked another vendor, from them I only received an automated answer, which in no way came close to answering my question. This alone sealed my decision. You have a wonderful website. Thanks! Hi, Dan... I just want you to know how VERY impressed I was the first of last week when I actually 'talked' with YOU on your website and you answered all of my questions about this recipe organizer. As you know, I ordered it immediately and received it last Friday. I am really excited about this software. I have been trying to find - forever it seems - a program to do just exactly what this software does...allow me to enter my own recipes - not just get someone else's recipes. This is really a lot of fun!! I've already ordered another Recipe Organizer from your company for a Christmas gift, and I just know it's going to be greatly appreciated!! Just wanted to personally thank YOU!! You're right...it's highly unusual to be able to reach the president of a company...and it 'ups' the integrity of your company to an extremely high level in my estimation. Sandy Phillips __________________________________________________________________ I have been a faithful follower of your newletters and have benefited immensly from them. This comes from someone (me) who has been cooking for 55 years. Your latest letter concerning pressure cookers is "out of this world". You have answered so many of my questions. Thank you, keep up the good work. It is nice to know a "giver". There are so many "takers" in the world. Pat __________________________________________________________________ Rating: Excellent Comments: Doris of the customer service department at DVO made such an effort to get me my order on time (considering I was a little late in ordering on my end and was in somewhat of a time crunch) I felt as if I was one of the most important people that have ever order from you. She went above and beyond her call of duty!! If all of the employees at DVO are even half as good as Doris is at her job than you have a great staff. THANK YOU!!!!!!!!!!!!!!!!!! __________________________________________________________________ Hi! I saw your comment in the help file under Unit Information. I use units all of the time in my recipes. I love it. Friends and family members give us recipes all of the time that serve 5-6 people. There are only 3 of us (and we split meat dishes), so the automatic conversions are great! I use the unit information quite extensively around the holidays to make my baking shopping list. I put my cookie and brownie recipes into a "week menu" and multiply it by the number of servings I need to generate my shopping list. Thank you for all of the hard work you put in on it. As a programmer myself I know it's not always fun!!! Thanks, Tonya Miller __________________________________________________________________ Carmela came to us with a problem and we were able to quickly address it and solve the problem. Here is what she had to say: Fantastic, it works!!! Thank you, thank you, thank you to the both of you and everyone at DVO that fixed this glitch. Now I feel more comfortable to start adding my own recipes. Have a great day. Carmela M. Bologna 248-343-5470 This is the day the Lord has made; let us rejoice and be glad in it. - Psalm 118:24 (NIV) __________________________________________________________________ I appreciate Dan's commentaries on the videos. You and Kathy seem like such real people. I feel like you have invited me into your home every time we watch a recipe video. We laughed as you were telling us your two "turkey tragedy" stories - your mom sounds like a fun woman! On this Thanksgiving we thank Jesus for YOU! Your software and teaching videos have help me to provide excellent meals for my family and helped me to be able to run our household of seven more smoothly. I have a friend who is now hooked on Cook'n after I shared it with her and I will be telling more people about it so they can be blessed too. Thank you again. Sincerely; Mrs. Michael Brimhall __________________________________________________________________ What is there to not like about your company and programs. The recipes are great and a sidebar comment is how helpful the tickler program is. I use it exclusively for birthdays, anniversaries and every other important family date. This program definitely works for me. As for the excellent recipes you make available for the "world" is amazing. I download many of the recipes and as time permits enjoy trying on my family. Some recipes are there to just enjoy reading. I am a 63 year old man that enjoys cooking and yes reading cookbooks and therefore RECIPES! Please keep up the great work. Bill Harris __________________________________________________________________ Thank you so much for your quick response in converting my recipe files. What a relief, since I had over 200. I had to make a couple corrections, but it was definitely a time saver. I have been using the old version of Mastercook for a while, but with the newer computers it won't load onto them. So I researched and found out about cookn'. I am enjoying it as I am learning it. Your excellent customer service was a great addition to the new software. Thanks again. Tina AMAZING AND COMPELLING STORIES __________________________________________________________________ Mr. Oaks, I don’t know if it is really you that reads the emails sent to this address, but I hope that is the case. So often, the only time I’m in contact with management or the owner of a company is when there is a problem. That is not the case this time. I had to take a few minutes to let you know how much I truly appreciate your entire staff, specifically Peggy Keele. I first purchased by Cook’n software several years back and found it to be life altering. That is no exaggeration. My family went from mostly frozen meals to mostly nice, balanced, home cooked meals. I can’t begin to tell you how something as simple as having a menu reduced the stress in my life. We had one incident when my computer crashed and I lost my Cook’n software. I emailed customer support and fully expected to be told I’d need to purchase it again. Instead, I got a nice email in less than an hour with a new download link. My husband is active duty in the Navy so we move frequently. Just weeks after our last move, I gave birth to our 4th child. Just six weeks after that, my husband was diagnosed with colon cancer. To further give you an idea of how chaotic life got, I should tell you that our oldest child is both Autistic and mentally retarded. Dinner turned into a hurried time fueled with whatever could be quickly slapped together or heated in the microwave. I’m happy to say that after chemo my husband is in remission and was able to remain on active duty. One thing at a time, we’ve been slowly putting life back to “normal”. It has been a very stressful few weeks and today I decided that, if nothing else, I was going to get the Cook’n back up and running to return dinner to the family time it should be. The computer I last used Cook’n on had broken and other than powering up is useless. I spent all day trying to figure out how to move the Cook’n software to my newer computer. I was getting so stressed that I was near tears. I finally went to the website and clicked on live chat. That’s when I was connected to Peggy Keele. She likely just thought she was just doing her job but really, she was just the kindness I really needed today. She told me she’d need to verify my purchase but I had trouble even telling her what email we had when I purchased it. She was so kind and patient. She found the three titles I had purchased and quickly sent me links to download Cook’n to my computer. It may sound a bit dramatic but this simple act of patience and kindness from her just meant the world to me. She likely has moved on to helping the next customer without realizing what a difference she made, but I will smile with the memory of her kindness every time I open this software. Please express my gratitude to her. I simply love this software and never tire of telling people about it. Thanks again for your time and efforts. Respectfully, Brandi __________________________________________________________________ Hi Dan, Just wanted you to know what a fine software you have, as if you didn't know already, LOL. I have diabetes and have lost both of my legs below the knees and your software lets me get all of the nutritional facts so I can adjust my insulin pump. It came in handy when I had to lose 125 pounds. I have created my own cookbook with the help of Cook'n. There are so many great features that the other recipe software's does not have. I could go on forever just talking about all the great features, but that is not even the best,you have the greatest staff, always nice and pleasant and ready to help out, they are always there for you. The technical support, they have help me greatly and guess what, they all speak English. You don't have to try to figure out what they are trying to tell you. I have never got off the phone with them and my problem not fixed. I have both of the Diabetes Cookbooks and they are GREAT. Buy the way, I have running prosthesis and I am able to run again. I just wanted to say thanks for helping me stay on track. Every little thing helps when you have certain challenges. Keep up the good work and thanks again for such an awesome software. Rob __________________________________________________________________ Hi Dan, I just wanted to write a special thank you for your Cook'n recipe cookbook maker. We are like many other families this year and are struggling this holiday season. But once I received my Cook' n software, I decided to gather all the recipes I had on index cards, and scrapes of paper. There were many family recipes from family members who are deceased. Due to this wonderful, easy to use software, I decided to make my four children,granddaughter and best friend there own family cookbook for Christmas. I just finished putting all six books together this morning and am so proud that I am giving them something very special and after Christmas, it will be a gift utilized for years to come. I especially want to thank your support tech, Jared, for all his help when I ran into some technical problems. He was absolutely wonderful and never made me feel stupid related to the questions I asked. Also, the receptionist on your team were great as well, always forwarding my problems to your support person. Happy Holidays to you, your family and the great people at Cook 'n. Regards, Marilee __________________________________________________________________ Dan, Late one night I could not fall asleep (as usual back then) and I was tuned into the Home Shoppping Network Kitchen Clearance segment. I thought that Cookn sounded worth giving a try, and BOY WAS IT! Although I rarely use the recipes, I input my own everyday, and what a shock to see how many calories, and how little nutrition, I was bringing in. I've lost 21 pounds so far, and I've never felt healthier. Cooking for my entire family is never a problem anymore, no crazy fractions to do in my head--everything is there. Thank you so much for such a great, helpful product. Thank you, Tiffany R. __________________________________________________________________ Hi Dan, I looked at so many of the "Make your own Cookbook" programs, before I could decide on the right one for me. I just bought cook' recipe organizer, because my friend in Florida recommended it. When she told me when I entered a new recipe, it would figure the nutritional values. That is good because I am a Diabetic. I knew that this is exactly what I wanted. I just wanted you to know how thrilled I am to have it. Sign me "a satisfied owner"! Barbara Jones __________________________________________________________________ Hi Dan, It IS fun being a cook'n club member. I love your emails...I love your "deals"...and I LOVE LOVE LOVE your products! Hope you are doing well. Tina V. __________________________________________________________________ Dear Dan, I just wanted to Thank you, I have finally had a chance to work with your Recipe Organizer. It seems that I finally found a program that give me just what I have been looking for in a Recipe planner. I think I need to explain, we are full time RV's. We have sold our home and for the last 4 years have lived in our RV a 35 ft Class A Motorhome. When we were raising the children, we cooked a lot and I had a very large cookbook collection. But all of that had to go when we moved into our Motorhome. We have a rule, when something new comes in, something old has to go. Needless to say, there is no room for my cookbook which I loved. I do have my computer and I have tried several recipe programs. I really have not liked any of them. But I do like yours, it does what I need, and you can't ask for a better cookbook then Betty Crocker or Pillsbury. There are over 1 million of us full time RV's now, and the number is growing everyday. We are retired but we work as Managers of a RV Park, A lot of the full timers still work, some are construction workers and their wifes. By living in an RV, the wifes and yes even the children can travel with dad and be together . Then there are just the snowbird. The one thing we all have in common is that we have to eat. Most of us have laptops so we can keep in contact with the family and friend. And most RV parks and even State Parks have WIFI internet now. So you have solved a problem that we all have. It is boring eating the same old food everyday. Your program it the best I have found . I will be sharing your web site with other RV'er and Friends. Thank you. I wish I could have all your cookbook but I can not afford it all at once. So I will add one or two a month and as you add more. BTW your support person, I think his name was Brent, is great and I really appreciate the help he gave me. Also Brandon was a big help, when it came to what cookbooks I got at first. Thank you again, Judy Kay Ralph-Hill __________________________________________________________________ Dear Dan, A few months ago I purchased "Cook'n"......I have been organizing all my mother's, my grandmother's, and my recipes into this program, and have made 4 " Family Cookbooks" to give to my children this Christmas. This is the gift that I am the most excited about giving this season. I know how much it will mean to them. I am going to ask all my children to give me their favorite recipes, and I am going to make another "Family Cookbook" with a section for each of them to share their favorite recipes. This was such a fun project......everybody who loves to cook, should have "Cook'n" ......... It was soooooo easy to use.... Thank you for making something so wonderful available. Pat Talanian __________________________________________________________________ Hello... My name is Elane and I live in a Senior Apt in Manti... just two blocks from the Manti Temple. I can't remember how I found out about your Website.. but I have really enjoyed it. You've included news on your parents as well as your own growing family. I've enjoyed their Mission News.. and congratulations on your newest little one. I just read your page describing "DVO" .. and I am pleasantly impressed. As of today, I will email DVO information to a few of my friends. I firmly believe in the family unit.. but so many family units fall apart..so I admire the work you are doing in promoting togetherness. My income is very limited.. or I would have to order several items from you... including a pearl necklace. I look forward to your "Cook'n Newsletter".. Please keep up your good work.. One day an extra dollar will come... and you will hear from me again. Thanks for all you do.. Elane __________________________________________________________________ Dan, You don't know me from Adam; I have bought a few of your software products. I am writing simply to say how much I respect and appreciate your company values as listed below. I spent about 15 years in Arizona, and had much contact with the LDS. Although I am not able to profess the religion personally, I sure acknowledge that many of its principles are of the highest nature. As, for example, the importance placed upon the importance of the family. Keep up the good work. Thanks for a breath of fresh air. I THOROUGHLY enjoyed your Dutch Oven clip!!!!! Thanks for a breath of fresh air, Gene __________________________________________________________________ Dear Mr. President Dan, I am a 68 year old who just learned how to cook about 4 years ago. I am also a computer freak. So that makes me loving your software, especially when I can increase the ingredients to feed the 14 women in my quilting group. Amazing how neat increasing the recipe works. You have done an unbelievable job on this software. On my little fixed income I really feel that I did well spending the money. My senior friends envy me because they are not computer smart enough to download anything and are afraid to trust anyone on line for fear everything they own will be stolen. I can hardly wait to learn all this program and of course to see all the new stuff I am sure will be coming. I have had a couple of problems already, but your staff helped me right away. I am playing your video over and over until I get it all down. Anyway, enough of this jabber. I guess all I really wanted to say was, Thank You and to let you know that you do have a market for the good old senior citizen. Some of us are still with it. Best wishes for more Cook'n success, Jeanne Petti __________________________________________________________________ Dear Dan, I just wanted to write and thank you for providing us with such a great product! My oldest son recently got married, and my sister-in-laws, mother-in-law and I put together a "Favorite Family Recipes" scrapbook as a shower gift for my new daughter. The Cook'n software made the whole project so easy! We used copies of family photos for the "chapter" titles (2 year old faces smeared with cake for the Dessert chapter). It really is quite a keepsake. There are 14 grandchildren in our family, and only the oldest 2 are married, so it's great knowing that we have such a wonderful gift just waiting to be thrown together!! Thank you again! Sincerely, Carla __________________________________________________________________ Hello, I ran across your software today, after waking up feeling depressed that I'm not doing anything "good enough". My husband and I, like you and your wife, are growing an ever expanding business. It takes so much energy and focus, and many times, actually in cycles, I feel guilt over not having enough time with my children. I feel that their growing up so quickly (they're 7 and 3 ½ years old) and one day, I'm going to blink, and our time together will be gone. I have put on about 10 lbs. in the last year and my husband has put on about 5 lbs., from catching dinners through drive-thrus. Luckily, my children are active enough to not show external signs of "fast food over-consumption", although I'm sure, with much guilt, their internals tell a different story. We will eat our fast food at the dinner table, trying to maintain family values. But the food is not healthy. I know it sounds cliché, but I really feel like we as women, and even men, are being pulled into too many directions in today's world. There is not enough time to do everything that needs to be done. I am traditional and feel that a mother's first priority is to her family, but this thinking doesn't stand up so well in today's society. Raising my children and nurturing my family is the only "job" that is truly important to me. They need me in so many ways, and I'm not meeting up to me self-expectations. I feel like I'm failing. When I read your DVO enterprises bio, I laughed when I read "to my wife's dismay", because as the wife of an entrepreneur, I immediately understood what that meant. You've been supported by her, but also have probably been through moments where you're wife has felt like everything has come to a head, and just can't take it anymore. But she still supports you. I might be wrong, but this is how I've been for 3 ½ years, since my husband opened his business. I'm supportive, then overwhelmed, then supportive, in cycles. Then when I read the following: The family unit is the most basic and fundamental organization in any society and the best environment in which to develop physically, mentally, morally, and spiritually healthy people I got chills. It is good to know there are others that feel this way. I applaud the business you continue to create. I didn't know anything like your software even existed, and I've been a wife for eight years, and a mother for seven. I feel entirely too unorganized in my life and often feel if I could just get organized, life could run so much smoother. I could be so much more efficient, and thus have more time with my family. This software will free up so much time with meal planning and shopping, thus leaving me more time with my family. And I don't have to deal with "drive-thru guilt". I think there is a great, un-tapped industry in making women's/mothers lives more manageable and more efficient. I hope this is the direction your business continues to grow. I didn't realize there was help out there. Thank you. Best wishes to you and your family, Shannon Devoted wife and mother __________________________________________________________________ Hello I purchased this book when I was in treatment. It is the most wonderful cook book I own. I have recommended it to many others and they too have found it benefical. Thanks for adding this to your offerings. Survivor of 4 years __________________________________________________________________ Well, Dan, let me tell you about my story with a family cookbook. I was at home for my Mom's 79th birthday in Sep. 2003 and had some time to just sit with her and talk. She started pulling stuff out of the closet and showing it to me. One of the things she brought out was a box of her writings that she shared with me. The bottom of the box held a stack of hand written recipes that she had collected since high school, some were from friends, some from food boxes, and one was even from her great grandmother and probably dated previous to 1880. I asked her why she had done this. She told me that she had the dream of some day publishing a cookbook, but she allowed that it would probably never happen now because she could not afford it. She had photos, poems, essays, short stories, and had even written a preface to go with all the recipes. No one in the family knew that she had worked on this and no one knew that she even had the recipes. All of the recipes were things we ate growing up, sort of a "Best of Hannah Family Food". My reaction was, "We can't let this get away, it is like a family historical document." So I told Mom that she was right, publishing a bound book probably was not going to happen and asked her if she would consider an alternative, namely computerizing it, putting it on CDs and passing it out to every one that wanted it in our extended family. She was not real enthused about it, but she finally said she would go through the recipes and send me some. She wouldn't let me take any because she was afraid she might not get them back. After I got home I printed some recipes from Cook'n and sent them to her for examples and forgot the whole thing. Three months later I got a heavy envelope in the mail and could not figure out what Mom was sending me. When I opened it, there were photocopies of half her recipes. The rest of the recipes came about six weeks later. I spent lots of evenings between January through early April entering recipes. My summer work is crop consulting for farmers. When that started in mid April, I estimated I would still have to work evenings on data entry all of September to get the project done in time for her 80th birthday on Sep. 30. Come September I spent most of a week entering recipes and the other documents, then printed the cook book and put it into a nice notebook. I burnt data CDs and gave them to my three brothers and told them they would have to get Cook'n software to use the cook book. I'm not taking any chances though, I have three Cook'n softwares that each will get for Christmas. Next each grandchild and the families of each of Mom's siblings are going to get a copy. Mom really liked the cookbook, but I don't think she quite knew what to make of it. For one thing, I don't think she ever quite expected to see it happen. For another, I don't think she had ever had anything like that happen to her in her life. Now she is asking and telling me that she really did not get everything that she wanted in it and is wondering if she can add on. No problem, Mom, we can just keep on adding and burning new CDs. Keep them cards and letters coming. My brothers liked it; one especially thought it was the coolest thing ever. Since then I have visited a 95 year old aunt and discovered she has recipes from my grandmother in my grandmother's handwriting. I have taken pictures of those and plan on entering them this winter. The next step will be to contact some of the other senior family members and see if they also have some family treasures. Then I plan on putting out a comprehensive family cookbook for my first cousin's families. The most interesting thing about this for me, as a male, has been the discovery of an unsuspected network among women that centers on recipes. I just marvel when I am working on these recipes and frequently see marginal notes attributing a certain recipe to a family friend or a relative who has been dead fifty or more years. Seldom would men have any comparable connectedness in their experience. Thanks for your product that made this experience possible for me. Sincerely, John Hannah __________________________________________________________________ Dan, I have been working on that very project for several weeks now. I have two daughters and have been wanting to copy my recipes for years and haven't found the right software until I found yours. I wanted something I could use to type my recipes and then print them. I also wanted some recipe cards that already had a design so I wouldn't have to use all my color ink printing them. I gave your website to a lady in my Bible study this morning and she was excited about doing the same thing. I bought 3 notebooks and assorted 4x6 recipe cards and plan to give the notebooks filled with all my best recipes to my daughters for Christmas. The section on the recipe cards designated for "description I used to recall funny stories and memories about certain recipes. I can't tell you how happy I am to have found you. Thanks for all your hard work in developing the Cook'n software. You'd better hire more people because this is a great product and I know word of mouth will bring you ever increasing business. Thank-you and Happy Holidays, Terry Moss __________________________________________________________________ Hi Dan, I too recently finished a recipe book using your Cook'n software. This is something I have been wanting to do for many years and finally got started in January 2004. It took me until June to enter and edit the 569 recipes that I have been accumulating from family, friends and magazines my entire lifetime and now finally I have all my favorite recipes on one place. First I created my own cookbook on Cook'n; then with the help of Holly, I printed it to file where I sized the pages and put the book into chapters. I ended up with 20 chapters and for each chapter divider page, I did a "family tree" in photo form beginning with my grandparents and ending with friends. Upon researching printing costs, I concluded it was not cost effective to have it professionally done and so I continued this as a "do it yourself" project. I bought a piece of software which converted my Word document to book form and then proceeded to print it myself using two home printers. Then I borrowed a paper cutter and cut all pages in half, bought some binding combs and with a borrowed binding machine, completed my books. After more hours than I care to think about, I am very pleased with the final product. I dedicated my recipe book to my granddaughter, the newest cook in our family and each family member will receive one for Christmas. It was indeed a labor of love. I am already beginning the Addendum! I just thought you would like to know what your Cook'n software program started. And, although I now have my own cookbook, I continue to use your recipes. Happy Holidays to you all! __________________________________________________________________ Dan, You are such a sweetheart....and thanks to the new software I got from you...my fiance's blood glucose is now normal...thanks to all the new recipes I am making!!! I have been sending your website to everyone I know...and bragging up a storm about you and DVO. __________________________________________________________________ Are you kidding????? As someone who frequently cooks for 60-70 people I'm constantly converting units. I've wanted a program like this for a LONG time. Just never ran across one until last night. I have this one cookbook that is absolutely worn out from me flipping pages converting cups of flour to lbs of flour and cups of sliced apples to lbs of apples to buy. I've had programs that would enlarge a recipe, but didn't provide a way to convert those units. I have no doubt that writing this program was not easy. But man am I glad that you did!!! I'm also very interested in the nutritional analysis of dishes, and have often wished that I could check out the analysis on some of my old favorites. It looks like to me that this program might just let me do that too. I'll have to check on that the first recipe of my own that I add. I can't wait!!!! I'm worse than any kid Christmas morning with a new toy. Thanks for the new tool (toy) I'm really going to enjoy this!!!! -Jennifer Quinton Annie __________________________________________________________________ After recommending Cook'n to his students for several semesters, Professor Bergquist requested a discount on an evaluation copy of the newest version of Cook'n for his University class. We sent him several copies for free. I would like to thanks you for your recent donation of DVO software to the Hotel, Restaurant and Tourism program at the University of Wisconsin-Stout. It is only through such partnerships that we are able to prepare the next generation of hospitality industry professionals. I will make it a required resource for students enrolled in my summer Quantity Food Production course. I know the quality of your software will be remembered by the students long after they complete this course. Again, thank you for the software!! Respectfully, Brian C. Bergquist Ed.S. C.F.E. Associate Professor Department of Hospitality and Tourism __________________________________________________________________ Hello Mr. Oaks, I just bought your product today called Cook'n - it's FANTASTIC. However, I am now looking at your web site and see Coon'n Lean - boy I wish I had seen that first, I would have bought it instead. The reason I bought the product is because I am in a nutrition class, and I have a huge project to put together that would analyze all the nutrients, give recipes, and stay within the DRI's (daily recommended allowance). To do this would take me a month, and your software takes minutes - seconds. I had only planned to use the software until my project was complete - not now. I hadn't expected your program to be so fantastic. As a matter of fact I consider it lucky. I went to my local computer store and they were having a customer appreciation day. So I registered for their free gifts, and while I read every nutritional analysis program, my name was called and I won a color printer from Xerox. So I got two great things today. I have bookmarked your site and look forward to reading all about your company. Thanks, Theresa Winslow Denver, CO __________________________________________________________________ Hi there! Wow! You people really are cook'n! I didn't realize you had so many programs to offer. This is wonderful! We have your Cook'n, Cook'n 109, and your Kid's Cook'n that my son has used in his homeschooling. I am very much interested in your Cook'n, Lean Cook'n, and Diabetic Cook'n. I would like to use them when I plan the menus for our Women's and Men's healing houses that is a part of our church ministries. We are beginning a foster care program for senior citizens and the Lean and Diabetic Cook'n would be a great addition. I have worked with your programs for some time now and am pleased with the new features that you have to offer. Our ministries are run by donations. With the shopping list feature on your programs it makes it easier for us to submit our needs accurately to the grocers that give us food to feed our people. May God bless you and your neat business! Debra Selby Director of Stepping Stones Womens House __________________________________________________________________ I have been very ill and in a lot of pain for about ten years. I feel better but the pain is still here and always will be. I had this program and started to look at it more and more. I decided to install it and start taking a look. I have always loved to cook and some of the best recipes around are in your cookbook. I have started to cook again and it has helped me mentally and given me back some of the joy that I used to enjoy in my old life and within the limits of what I am allowed to do now. I intend to buy all of the cookbooks and install them but needless to say I will have to buy them one at a time when I can. Patricia Irene Duffield __________________________________________________________________ My mother and I live together and having two women in the kitchen is tough. We had the Sierra MasterCook software and decided to get organized. We spent several hours going through our pantry and entering the stuff into the "OTHER SOFTWARE". After entering over 100 items, I clicked on the button that said "WHAT CAN I MAKE" and all it came up with was Sugar Water and Pita chips. WHAT A DISAPPOINTMENT. We went to the local CompUSA and purchased your software. What a difference! The quality is great! I especially love the videos, tips, and the CEO! There are so many great recipes here. I can't wait to get started cooking.....AND yes, I did read the text about conversions and you are right it can get very complicated. However, you made it easy for us to understand. I also, appreciate the humor and the bloopers..... Thanks again, Alicia A. Rexrode __________________________________________________________________ I am a blind amateur cook, and I just wanted to let you know that the software, Cooking with Gooseberry patch is great. It makes life as a blind cook so much easier. My wife purchased it for me as a birthday gift, and we both love it. Keep up the good work. Sincerely, Keith Steinbach __________________________________________________________________ As a testimonial, I love the program. My husband had a heart attack two years ago and we are on a heart-healthy diet. I have made my own cookbook and added the healthy recipes we like. If you could see all my recipes, I have really made a system. I added astericks to indicate certain things (that only I know) and put a main ingredient as the first word so that all those will come up together (I know I could use search, but this seems to work better for me). Also, I have organized "diet recipes", "get together recipes", "freezer recipes", etc. into categories. Very easy. I have really used this software and would heartily recommend it to anyone. Teresa Blackmon __________________________________________________________________ I'd like to tell you why I bought your Cook'n program, and how much it has meant to us. It was 2 years ago last fall that the doctor told Glenn (my husband) "If you don't get your cholesterol numbers down, it's not a matter of IF you die of a heart attack -- it's WHEN." This news scared me to death! Glenn had been on medicine to lower his cholesterol, and I'd believed it was under control until I learned this. He brought home some papers about what he should & shouldn't eat, but it left me confused. So I made an appointment to talk with his doctor and find out more about what I could do at home. I learned that not only was his cholesterol dangerously high, but his blood sugar was borderline diabetic. (Both of his parents died of heart failure, and his mother was also diabetic.) Glenn had to go on a low-fat, low-carb, low sugar diet. I left the doctor's office learning that he could have no potatoes, no rice, no pasta, no bread or anything else made with much flour, some vegetables should be limited and corn avoided, limited low-fat dairy, only the leanest of meats, seafood is good (which I'm not too fond of) and rather than cream bases, tomato bases are a good substitute (which Glenn isn't crazy about.) When I returned home, I told Glenn, "Well honey, my cooking job is going to be really easy from here on out. I'll just boil us some cardboard 3 times a day!" I love to cook and make up recipes, but this was too much at once -- I felt defeated. Hopeless. Lost. The next day my stubborn streak was kicking in again, and I decided to get on the internet and search high-cholesterol diet solutions and then search the same for diabetes. I spent the next 2 or 3 days reading facts, tips, solutions and printing a few recipes from the various sites. Finally I ran across the biggest help of all -- in a blog left by another reader, she mentioned 2 computer programs (Cook'n was one) where you could enter your own recipe and it would compute all the nutritional values so you could see exactly how good or bad your favorite recipes were! I immediately researched both programs, bought yours, and the rest is history. With my love of creating recipes, it has been a godsend to have your program! I started by putting in some of our favorite old recipes and kept tweaking the ingredients (with healthy substitutes) until I came up with the nutritional numbers I wanted. Then I'd make them, and surprisingly I've been able to salvage MANY of our favorites with little or no discernable difference in taste. I also went to work creating new recipes in the same fashion. Sincerely yours, Judy Hageman __________________________________________________________________ Hi, I thought I would share my story with you since it's your program that made my recovery after brain surgery a success. I had a colloital brain cyst and it had to be surgically removed three years ago. During my recovery, I had to learn to cook again at the age of 45. My husband bought your software, installed it on our computer and would put the recipe video on that I was to cook that day. It was so wonderful because I could replay it over and over and because of that I have been very successful in returning to the preparations of our meals not to mention going to the store and coming home with all the right ingredients. I share this amazing program with all my friends and family. Again, thanking you for your wonderful work and continued commitment to keeping us organized and cooking. To that end, thanks for the Valentines lesson. I can hardly wait to deliver my cookie vases and kisses to the nursing home for my mother and the staff to enjoy!!!! With great thankfulness, Jacque Micheli __________________________________________________________________ My hat is off to you my friend. My wife and I are trying to get on a budget thanks to listening to Dave Ramsey's radio show and reading his book. So with that in mind last night I was trying to help my wife with planning this next week's menu. A daunting task no doubt. Not just coming up with the recipes to prepare but to then make up the grocery list. So sitting at our dining room table I had what I thought was the most brilliant idea of all. Develop a computer program that would do it all for us. The ideas just came streaming out of me. Scheduling, inputting new recipes, downloading new recipes and automatic grocery lists. The kicker is that I am in no way, shape or form a computer programmer. So I get on the internet this morning to look and see if there is an existing software package. And of course there is, yours. It doesn't have all of the bells and whistles that I had envisioned or look the same as what was in my mind but the basic functionality is there. So my hopes of going to a software developer and making "a million bucks" have been dashed. We wil definately be purchasing a copy (as soon as the budget provides). I am impressed with your companies values and mission, so I wish you all the luck in the world. Jeff Selfe ___________________________________________________________________ I am happy that I purchased "Cook'n Deluxe, Cook'n for Diabetes, and Cook'n for Two." I find your programs easy to use and plan to order the new Cook'n Low Carb today. I noticed that "Cook'n for Diabetics" is on your new relase list. How is it different from "Cook'n for Dieabetes" and would it be an addition or a duplication to my Cook'n Library? I appreciate the manner in which your company does business and will gladly share my opinion with others that may benefit from the use of our product. Cook'n Healthy today with ease, thanks to my menus created with your software ___________________________________________________________________ This is a great product. I love the flexiblity of downloading, shipping CD's, or gift certiricates. I intend to buy this product as gifts for all of my married children and will continue to purchase your additional products in the future. Loraine M. Whetten ____________________________________________________________________ Dear Dan and Family, I would like to thank you for all the time, attention, and effort you have put into your products. I have owned Cook'n since 99 and I was blown away at all the features back then. Now you have streamlined and tweaked your awesome program to work with the newest computers. I appreciate the effort that went into making the original versions work seamlessly in todays processing environments. There was a widow of time where my prog was givin me fits but after doing the troubleshooting on the DVO site, it is back to screamin' again. I know I am preaching to the choir but your prog REALLY does have it all. One of my faves is going thourgh our old family recipes and seeing the nutritional info translated. Just Keep up the great work! Blessings from my Family to Yours! Kim Brooks and Family ___________________________________________________________________ I love it, Love It, LOVE IT! I've been looking for a way to organize all of my recipes and I truly believe that Cook'n is the perfect solution. This was the first product I looked at on the Internet. Being the savvy consumer, I decided to check out some other companies as well. I shouldn't have wasted my time because none of them compared to Cook'n! If I could make one tiny suggestion it would be to include a spell checker when I type in my own recipes. Thanks for a great product, Wendy Taylor ___________________________________________________________________ I love your Cook'n with Agave. I am already using it and everyone is enjoying the meals. I am 100% satisfied and looking forward to your new issue. Sincerely, Deirdre Crevier Deidre.MyWorldResults.com ___________________________________________________________________ Hi Dan, I just wanted to say thanks back. Your product is very educational and very useful. I will be ordering a lot of the downloads. Probably about 75% of them. It is very user friendly and I like your work ethics and dedication to the customer satisfaction. Keep up the good work. Respectfully, Gene Krimes ___________________________________________________________________ The Oster Electric Knife delivered yesterday. I love that it comes in it's own case. I know it will be a great addition to my kitchen. I love shoppin at DVO.com! Sharon Schnell ___________________________________________________________________ I cannot tell you how much I love your cook book. I have on Jenny Craig to lose weight and the food can be expensive. But with your program I am able to put in my recipe and modify the ingredients to achieve low fat recipes. I have told every one that this is the best. The other thing is now my daughter in law can look up my recipes to make for my son his favorties. Jayne ___________________________________________________________________ Hi Dan I promised to let you know how the vertisserie works and I love it! Chickens, pork, roasts, and a very small turkey turned out really great. The only thing I see as a problem is the door does not open real wide and it is a bit of a juggle to get the dip pan and meat item out with no spills. If you are careful it usually works but a little scary due to the hot juice, etc. in the drip pan. I hope in time will figure out a better way to do this. But really I would still purchase it again because it really is great for small family and the food is moist and delicious. Also much healthier due to the fat grease dripping in the pan and not soaking into the meat. Have a great day and get yourself a Vertisserie!! ___________________________________________________________________ Wow! I just received my Multi-colorde Pearls - they are wonderful! I wish now I had ordered a second set - just 'in-case' ... IF any show up around the warehouse that didn't get sold - please let me know. I know the web site tells me they are gone - but I am the eternal optimist --- I am so glad I found your site and the great recipe package - that is just the tip of the iceberg. Regards, Louise Fortune ___________________________________________________________________ Thank you. This new software I downloaded, 'Cook'n Recipe Organizer', I love it! It's easy to use and understand. I have already started organizing my personal recipes. I'm so glad that I purchased it. Carol ___________________________________________________________________ Just wanted to pass on this info that my husband Richard, passed away recently but he really enjoyed receiving your emails. I have decided to keep his email account open so I can also enjoy your emails as well. Thanks, Tabby
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