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A note of thanks for.....everything! I received a CD as a gift 2 years ago, and have enjoyed the recipes and the info on the website. I've entered many of my own favorite recipes as well. From the technical side, the program is so thoughtfully written and easy to use; very intuitive. I recently decided to install the CD on a laptop to use in the kitchen. I visited the tech support section of your website, and was able to fix everything with out having to call you, and without having to mutter bad words under my breath! You do an outstanding job of offering a useful product at a reasonable price, and backing it up with a commitment to excellence!

Sincerely,
Trish O'Reilly

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What to do if Cookn crashes while making a list?


The most common reason for a list that you make to crash is one of the recipes or more specifically one of the ingredients in one of your recipes is recursive, which means one of your recipes has as one of its ingredients itself listed. This causes recursion (an infinite loop) and crashes the program. There are two ways to fix this.

If you Can find the Recipe
  1. The easiest way may be to just delete the offending recipe and reenter it.
If you cannot find the original recipe to reenter do the following:
  1. Open the offending recipe and click the edit tab (which is between the view tab and the picture tab.
  2. Move all the other ingredients to the bottom so that the ingredient pointing to the recipe itself is at the top.
  3. Save the recipe.
  4. Reopen it and then hit the delete item button.
  5. Then save the recipe.




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