Updating Cook'n

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A note of thanks for.....everything! I received a CD as a gift 2 years ago, and have enjoyed the recipes and the info on the website. I've entered many of my own favorite recipes as well. From the technical side, the program is so thoughtfully written and easy to use; very intuitive. I recently decided to install the CD on a laptop to use in the kitchen. I visited the tech support section of your website, and was able to fix everything with out having to call you, and without having to mutter bad words under my breath! You do an outstanding job of offering a useful product at a reasonable price, and backing it up with a commitment to excellence!

Sincerely,
Trish O'Reilly

Updating Cook'n

As an added bonus for Cook'n users, we provide a FREE update feature that allows you to download the latest version of the product from our website. This update does NOT interfere with your recipes, but simply updates your Cook'n recipe manager with the latest features and enhancements. The update usually only takes a few minutes, and instructions for performing the update are listed below.

We recommend that you do a backup before performing the internet update or making other changes to your Cook'n program. To back up the recipes in Cook'n:

Click on the Cook'n menu at the top of the screen (above the buttons) and choose Backup. In newer versions the option will be File>Backup
Choose the location for the backup file (this can be a floppy drive or a location on your hard drive), give the file a name you'll remember, then click Open/Save.

Which versions of Cook'n can be updated online?
Any Cook'n product that is version 5.0 or later can be updated using the online update feature. To find out your version, click on the Help menu at the top of the screen (above the buttons), and choose About. If you have an older version of Cook'n, please call our toll-free sales line at 888-462-6656 to find out about your upgrade options.

Update instructions for Windows 95/98/ME users

Log onto the Internet as you normally would.
Start Cook'n and click on the Internet menu* at the top of the screen (above the buttons), and choose Update Cook'n. Follow the onscreen instructions and Cook'n will automatically download the update file and perform the update.
After the download is complete, you'll be asked to close Cook'n and it will restart with the new changes.

*NOTE: If your version of Cook'n does not have an Internet menu, the Update Cook'n feature can be found under the Options menu.

Update instructions for Windows NT/2000/XP/Vista users

Make sure Cook'n is NOT running, click here www.dvo.com/patch.html and download the three patch file per the instructions on that page.

Problems Updating Cook'n

When performing an internet update, Cook'n first downloads an update file, then when the download is complete a message appears asking you to close the program. When you close the program, Cook'n initializes the update that was downloaded. However, in some instances, Cook'n may appear to "freeze up" while downloading an internet update. If this happens, try the following:

Wait 1-3 minutes to see if a "Download Complete" message appears. Check the task bar at the bottom of your screen to see if the "Download Complete" message is hidden behind another window. If you see the "Download Complete" window listed on the task bar, click on it to make it visible on the screen. Then follow the directions in the window to complete the update process.
If no "Download Complete" window appears after waiting 1-3 minutes, AND if the progress counter has stopped incrementing, then the update process may be frozen. To complete the update:
a. Press the CTRL-ALT-DELETE keys once to bring up the Close Program/Task Manager window. Find Cook'n on the list of applications and shut it down using the End Task button.
b. Once Cook'n has been closed down completely, go to your C: drive and open the Cook'n folder, then find a file in the Cook'n folder called "install.exe". Double-click on this file and the update will be initialized. Follow the onscreen instructions to complete the update.

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